ICICI Bank FASTag – Apply Online, Recharge & Balance Check

ICICI Bank, one of India's largest private sector banks, was established in 1994 as a result of the country's economic liberalisation. ICICI Bank is well-known for its commitment to customer-focused solutions and technological advancements, and it has played a significant role in transforming the banking landscape in India. Among its other innovations, ICICI Bank FASTag is significant for transforming digital toll payments and offering users a smooth travel experience.

Rajesh Kumar, a regional sales manager who regularly travels for work meetings between Chennai and Bengaluru. Before utilising ICICI Bank FASTag, Rajesh faced certain challenges, such as:

1. His travel plans were delayed by long lines at toll plazas.
2. He frequently needs to carry exact change due to his cash needs.
3. Monitoring toll costs is difficult, which causes problems with budgeting.

Rajesh's travel efficiency and cost savings significantly increased after he switched to ICICI Bank FASTag. His travels before and after FASTag are contrasted here:

Additional Benefits of Using ICICI Bank FASTag

• Real-time Toll Transactions: Anil receives rapid SMS alerts, ensuring expense transparency.
• Account Integration: Works with ICICI Bank's Current Account, making expense monitoring simple.
• No More Cash Handling Issues: Drivers are no longer required to handle large sums of cash, which decreases risk.
• Better Cash Flow Management: Having toll fees deducted directly made financial planning more efficient. 

How Does ICICI Bank FASTag Work?

ICICI Bank's FASTag is an electronic toll collection system that allows for smooth and cashless toll payments on national highways. It employs Radio Frequency Identification (RFID) technology, which enables vehicles to travel through toll plazas without stopping for monetary transactions. The toll payment is debited automatically from the associated ICICI Bank FASTag account.

Features & Benefits of ICICI Bank FASTag

ICICI Bank's FASTag is an electronic toll collection system that enables seamless travel on national highways by facilitating cashless payments at toll plazas. Below are the detailed features and benefits of ICICI Bank FASTag:​

Benefits of ICICI Bank FASTag

How to buy ICICI Bank FASTag Online & Offline

​Acquiring an ICICI Bank FASTag can be accomplished through both offline and online methods. Below are detailed step-by-step 

guides for each approach:​

Offline Method: Applying at an ICICI Bank Branch

1. Locate the Nearest Branch: Identify the nearest ICICI Bank branch that offers FASTag services.​
   
   
2. Prepare Necessary Documents: Gather the following mandatory documents:​
   
   
   • Copy of your Permanent Account Number (PAN) card.​
   • Copy of the vehicle's Registration Certificate (RC).​
   • The mobile number that is linked to your bank account.​
   • Attach a passport-size photograph of the vehicle (optional).
   • Aadhaar card (optional).
   • Goods and Services Tax Identification Number (GSTIN) for business accounts (optional).​
     
     
3. Visit the Branch: Go to the selected ICICI Bank branch with the original and photocopies of the required documents.​
   
   
4. Complete the Application Form: Request and fill out the FASTag application form, ensuring all information is correct and complete.​
   
   
5. Submit Documents and Payment: Submit the completed form together with all required documents. Pay any necessary fees, which include a tag issuance fee and an initial recharge amount.​
    
6. Receive and install FASTag: After verification and processing, the bank will issue the FASTag. Attach it to the top-centre of your vehicle's windshield, following the directions supplied.

As of now, ICICI Bank primarily facilitates FASTag issuance through its branch network. For the most accurate and up-to-date information regarding online application procedures. For detailed instructions on recharging via UPI, visit: 

Online Application via ICICI Bank's Mobile Banking App

ICICI Bank offers the convenience of applying for a FASTag through its mobile banking application. Follow these steps:​

1. Download the Mobile Banking App:
   
   
   • Visit the Google Play Store or Apple App Store on your smartphone.​
   • Search for "ICICI Mobile Banking" and install the app.​
     
     
2. Register and Log In:
   
   
   • Open the app and grant the necessary permissions.​
   • Select the SIM corresponding to your registered mobile number; an SMS will be sent for verification. Ensure you have sufficient balance to send the SMS.​
   • After your successful verification, set a 5-digit numeric passcode for app access.​
   • Generate a 6-digit MPIN for transaction authorisation.
   • Activate your account using options like a Debit Card, Aadhaar, Internet Banking, or by visiting a branch.
     
     
3. Apply for FASTag:
   
   
   • Log in to the ICICI Mobile Banking app.​
   • Navigate to the "Apply for FASTag" section.​
   • Fill in the required details, including vehicle information and personal details.​
   • Upload necessary documents such as:​
     • Copy of Tax PAN (mandatory).
     • Copy of the vehicle's Registration Certificate (RC) (mandatory).
     • Mobile number (mandatory).
     • Colour photograph of the vehicle (optional).
     • Aadhaar Card.
     • GSTIN for business accounts (optional).
   • Review the information and apply.​
     
     
4. Payment and Confirmation:
   
   
   • Proceed to pay the appropriate fees, which include the tag issue fee and an initial recharge amount.
   • After successful payment, you will receive a confirmation message with additional instructions.
     
     
5. Delivery and Installation:
   
   
   • The FASTag will be sent to your registered address.
   • Attach the tag to the top-centre of your vehicle's windshield using the specified directions.

OR you can also apply directly from the website

1. Directly from the official ICICI Website

    

• Open the website
• Check the three dots in the top left corner > Now click on “Payments”
• Now click on “Fastag”
• Click on apply or log in if you are already an existing customer

Fill in the details required 

• Upload necessary documents such as:​
• Copy of Tax PAN (mandatory).
• Copy of the vehicle's Registration Certificate (RC) (mandatory).
• Mobile number (mandatory).
• Colour photograph of the vehicle (optional).
• Aadhaar Card.
• GSTIN for business accounts (optional).

Review the information and apply.​

 Payment and Confirmation:

• Proceed to pay the appropriate fees, which include the tag issue fee and an initial recharge amount.
• After successful payment, you will receive a confirmation message with additional instructions.

Delivery and Installation:

• The FASTag will be sent to your registered address.
• Attach the tag to the top-centre of your vehicle's windshield using the specified directions.

Recharge and Account Management

Once you have obtained your FASTag, you can manage and recharge it using ICICI Bank's digital platforms:​

• Mobile Banking: Use the ICICI Bank mobile banking app to recharge your FASTag account. Navigate to the FASTag area, enter your vehicle number, verify the information, enter the recharge amount, and confirm the transaction using your UPI PIN.
  
  
• UPI Payments: To recharge your FASTag using any UPI-enabled application, select the FASTag recharge option, enter your vehicle number, validate the details, specify the amount, and authorise the payment using your UPI PIN.

Required Documents for ICICI Bank FASTag Account Application

To apply for an ICICI Bank FASTag account, you must present specified documentation verifying your identification and car ownership. The following table lists the required and optional documents:

Always make sure that all documents are in the name of the car owner. ICICI Bank's FASTag program provides a convenient and effective manner of paying tolls on national highways. Below is a complete overview of the fees and expenses involved with obtaining and maintaining an ICICI Bank FASTag:​

FASTag Charges

​Note: Goods and Services Tax (GST) will be levied on all prescribed fees and charges at applicable rates. 

Security Deposit

A one-time security deposit is required to cover potential risks associated with the FASTag. This deposit is refundable upon cancellation of the FASTag. ​

Additional Charges

• Convenience Fee: Applicable for online recharges; the precise fee varies depending on the transaction amount and payment type. 
• Tag replacement: To replace a damaged or lost tag, a price of ₹100 is paid, including any taxes.

Important Notes

• All fees and charges are subject to change. It is advisable to visit ICICI Bank's official website for the latest updates.
• ICICI Bank applies GST on all fees and taxes at the current rates.

How to Activate ICICI Bank FASTag?

To activate your ICICI Bank FASTag, follow these steps:

1. Visit an ICICI Bank Branch:
   
   

   • Go to the nearest ICICI Bank branch and request an activation code. This code will be sent to your registered mobile number and is valid for 24 hours.
      

2. Register on the Mobile Banking App:
   
   
   • Get and install the ICICI Bank Mobile Banking app from your device's app store.
   • To use the app, select the "FASTag" option.
   • Simply enter the vehicle number and click "Verify".
   • Enter the activation code received via your registered mobile number.
   • Set your selected passcode when prompted.
   • After successful authentication, your FASTag will be enabled and ready for toll payments.

How to Recharge ICICI Bank FASTag?

To recharge your ICICI Bank FASTag, you can use the following methods:

1. Through the ICICI Bank Mobile Banking App:
   
   
   • Log in to the ICICI Bank Mobile Banking app.
   • Navigate to the "FASTag" section.
   • Enter your car number to verify.
   • Select the recharge amount and pay.
   • Select a payment option (Debit/Credit Card or Net Banking) and complete the transaction.
   • After a successful recharge, you will receive an SMS confirmation.
     
     
2. Using UPI:
   
   
   • Open your UPI-enabled app.
   • Choose the option to recharge FASTag.
   • Enter the vehicle number to verify.
   • Enter your recharge amount and proceed.
   • Authenticate the transaction with your UPI PIN.
   • After a successful recharge, a confirmation message will be delivered to your registered mobile number.

How to Check ICICI Bank FASTag Balance?

To manage your ICICI Bank FASTag account, you can check the balance through various methods. Below are the ways you can check your FASTag balance:

ICICI Bank offers dedicated customer support for any issues or questions you may have about your FASTag. The following are the contact details for customer care:

ICICI Bank FASTag Customer Care

The following table explains how to check your FASTag balance and how to contact customer service for any questions about your ICICI Bank FASTag.

Conclusion

ICICI Bank's FASTag is a convenient and effective alternative to toll payments on national highways, with several advantages for car owners. Customer service is actively involved in assisting individuals who have enquiries or difficulties. ICICI Bank provides several assistance options, including a dedicated helpline and email addresses for FASTag-related enquiries.  In the event of a problem at a toll plaza, the National Highways Authority of India (NHAI) toll-free number is available to answer any concerns.

Overall, ICICI Bank's FASTag system offers a full toll payment solution supported by a robust customer service network. It ensures quick and cashless toll transactions while also offering a range of ways to manage your account and contact support. Users can make their travel experience smoother and more efficient by following the simple steps described above for application, activation, recharge, and balance checks.

FAQs

1. What will happen if I pass a toll plaza with an inadequate ICICI Bank FASTag balance?

The system will not let you travel through a toll plaza if your FASTag balance is insufficient. To prevent more trouble, you will need to recharge your FASTag and pay the toll in cash or another way.

2. Is it possible to connect more than one car to a single ICICI Bank FASTag account?

No, a single vehicle is associated with each FASTag. You will have to create a new FASTag account for every extra vehicle.

3. Is it possible to move my ICICI Bank FASTag to another car?

Yes, you can seek a re-issue of your FASTag by submitting the required vehicle registration documents and a request to link the new vehicle to your current FASTag account if you have sold your car or need to transfer it to a new one.

4. How long does it take to receive my ICICI Bank FASTag after applying online? 

Depending on your location, you should receive your FASTag within 5-7 business days after submitting your online application. 

5. Can I use my ICICI Bank FASTag for multiple tolls across different states? 

Yes, it is valid at all National Highways Authority of India (NHAI) toll plazas across the nation, making it functional across different states.

6. Is there a limit to how many times I can recharge my ICICI Bank FASTag?

No, there is no restriction on how many times you can recharge your FASTag. You can recharge it as often as necessary, depending on your usage.

7. Can I apply for the ICICI Bank FASTag without having an account with the bank?

Yes, you can apply for an ICICI Bank FASTag without having an existing account with the bank. You will be required to produce the proper vehicle documentation and identity.

8. How can I view the transaction history for my ICICI Bank FASTag?

To access your FASTag transaction history, log in to the ICICI Bank FASTag online or use the mobile app. Transaction information is available for all toll payments made with your FASTag.

9. What do I do if my ICICI Bank FASTag is damaged?

If your FASTag is damaged, you can get a replacement from any ICICI Bank branch. 

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