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Anurag Singh is a 35-year-old senior technical consultant from Rae Bareli who makes the weekly trek to Gurgaon, which is about a 550-kilometre round trip. Hours of his time were wasted due to the lengthy lines and high cash charges at frequent toll plazas.
His journey was completely changed when he switched to the Axis Bank FASTag, which employs RFID technology for automated toll payments. He was able to cut his monthly gasoline use by about 5% and save 40 minutes every trip by lowering his typical wait time from 10 minutes to seconds.
Managing spending became simple with the Axis Bank Mobile App’s online recharge feature and real-time SMS alerts. In terms of money, it’s revolutionary; he used to spend ₹54,000 a year on tolls, but now he only pays ₹3,000 thanks to the yearly pass, saving him more than ₹50,000 annually.
For Anurag, Axis Bank FASTag means a faster, hassle-free, and economical journey.
FASTag is an electronic toll collection (ETC) system that was launched by the National Highway Authority of India (NHAI) and the Ministry of Roadways, Transport & Highways (MoRTH). It is a sticker that is applied to the windscreen of your car and employs RFID (Radio Frequency Identification) technology. The FASTag is immediately connected to a bank account or pre-paid wallet.
The FASTag electronic toll collecting system from Axis Bank does away with the need for human cash transactions at toll plazas by using Radio Frequency Identification (RFID) technology to enable automatic toll payments.
You can purchase FASTag directly from a local bank office or order it online and have it delivered to your house.
Fee Type | Amount | Tips |
Issuance Fee | No charge | Axis Bank does not charge any fee for issuing the FASTag, making it cost-effective for first-time users. |
Re-issuance Fee | ₹100 (inclusive of all taxes) |
Any of the following methods can be used to purchase a FASTag:
A fee of ₹100 is charged if your FASTag is damaged or lost and needs to be reissued. It includes all applicable taxes. |
Security Deposit | ₹200 (for vehicles like cars, jeeps, and vans) | The security deposit is refundable when you return the FASTag. It's a one-time fee for vehicles like cars, jeeps, and vans. |
*T&C Apply
Current Axis Bank clients can configure a standing order to have money automatically deducted from their bank account and deposited into the FASTag wallet.
You can contact us using the following methods if you need help with your Axis Bank FASTag:
FASTag from Axis Bank provides a quick, easy, and safe way to pay for tolls on Indian roadways. By cutting down on wait times and increasing fuel efficiency, its features, such as cashless purchases, worldwide acceptance, and simple online management, improve the entire travel experience.
Also Read - How to Check FASTag History – View Your Recharge & Toll Records
By supporting the government's goal of a smooth and digitalised toll collection system, adopting Axis Bank FASTag will make travel easier and quicker for everyone.
Q. What do I do in case I am selling my car/Buying a second-hand car, bearing a FASTag?
Please close the wallet associated with your automobile and delete (destroy) the FASTag that was issued to it if you are selling it. It is necessary to remove the old FASTag from a used automobile and issue a new one in your name when you buy one.
Q. How shall I get to know if and how much toll has been debited?
As soon as the toll transaction is completed, you will receive an SMS on your registered cellphone number with the necessary information. The website offers periodic statements of account.
Q. How would I report an incorrect deduction, and how will I get it back the same?
You can contact our Customer Care Helpline at 18004198585 to report an improper deduction. After reviewing your request, we will reverse the improper deduction if it turns out to be right.
Q. I have a FASTag and also a balance amount, but I could not go through the ETC lane. How do I get my FASTag checked/ rectified to see whether it is active or not?
For assistance with this, you can submit a request to NHAI's customer service helpline at 1033. As an alternative, customers can reach us at 18004198585, our toll-free number.
Q. Can I avail of a monthly pass?
Yes, the monthly pass is available, and each toll plaza has its facilities. This is accessible via the NHAI website or the toll plaza.
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