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LoansJagat Team

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30 Apr 2025

Indian Overseas Bank FASTag – Apply Online, Recharge & Balance Check

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Established in 1937, the Indian Overseas Bank (IOB) is a well-known public sector bank in India. Chennai, Tamil Nadu. IOB has more than 80 years of history and is known for providing a wide range of banking services. The bank's extensive branch network throughout India and its participation in other foreign markets attest to its fiscal health. The bank is known for its dedication, which ensures that banking is safe, effective, and available to all societal segments.

 

FASTag Benefits for a Customer

 

Customer Profile: Let's look at Mr. Anil Kumar, a frequent traveller who frequently travels on national roads for work and pleasure. He frequently encounters lengthy lines at toll booths, wasting time and increasing fuel expenses.

 

Current Account and FASTag Integration: Mr. Kumar created an IOB current account, which provides smooth connectivity with the IOB FASTag. By using Radio Frequency Identification (RFID) technology, an electronic toll-collecting device called a FASTag enables toll fees to be taken straight out of his bank account, eliminating the need for him to visit toll booths.

 

Parameter

Details

FASTag Balance in IOB

₹1,000 (initial deposit)

Toll Charges per Month

₹2,500

Total Toll Charges per Year

₹30,000

Time Saved per Month

10 hours

Fuel Savings per Month

₹500 (due to less idling at tolls)

Annual Toll Savings

₹6,000

Annual Time Savings

120 hours (5 days)

 

How FASTag Benefits Mr. Kumar:

  • Time Efficiency: By using the FASTag, Mr. Kumar saves approximately 10 hours every month that would otherwise be spent waiting in toll queues.

  • Time Efficiency: Mr. Kumar saves approximately 10 hours each month by using the FASTag instead of standing in toll lines.

  • Financial Savings: He no longer has to bother about manually reloading his toll pass because it is automatically deducted from his IOB current account. Because he spends less time sitting at toll booths, he also saves money on fuel.

  • Convenience: It is simple to track toll expenses because his IOB FASTag is immediately connected to his current account, and the charges are promptly withdrawn without any user involvement. 

 

How Does Indian Overseas Bank FASTag Work?

 

Indian Overseas Bank (IOB) FASTag is an electronic toll collection system designed to make travel smoother and faster for motorists. It uses Radio Frequency Identification (RFID) technology to facilitate automatic toll payments without the need to stop at toll booths.

 

How it Works:

  1. Installation of FASTag:
    • A tiny RFID sticker called the FASTag is attached to the car's windscreen.
    • The vehicle's account—which may be a current, savings, or prepaid account in IOB—is connected to the tag.

  2. Toll Payment:
    • Toll Payment: The FASTag is scanned by the plaza's RFID reader as the car gets close to a toll booth.
    • The associated IOB account is automatically debited for the toll payment.

  3. Seamless Experience:
    • Traffic and travel time are decreased when cars drive past the toll booth without pausing.
    • Instantaneous and safe toll payments are guaranteed by the system.

  4. Account Management:
    • Users may monitor their FASTag transactions, recharge their tags, and check their account balances using the web platform that IOB offers.
    • To keep customers informed, they also receive SMS notifications for every toll transaction.

  5. Auto Top-Up:
    • IOB provides an auto top-up feature for convenience, which restores the FASTag account balance automatically when it falls below a certain amount.

  6. Multi-vehicle management:
    • Users with more than one car can easily manage their toll payments by linking several vehicles to a single FASTag account.

 

Features & Benefits of Indian Overseas Bank FASTag

 

Indian Overseas Bank FASTag provides many features that make travelling easier and improve the experience for its consumers. These features facilitate smooth toll expense management, increase the effectiveness of toll payments, and minimise manual involvement.

 

Feature

Description

Cashless Transactions

Toll payments are automatically taken from the associated account, eliminating the need to carry cash.

SMS Transaction Alerts

For every toll transaction, customers receive SMS notifications, guaranteeing transparency and convenient tracking.

Online Account Management

Customers can manage their FASTag accounts, including recharges and transaction history, using a dedicated web interface.

Multiple Tag Management

It is easier for customers to manage toll payments for many vehicles when they have multiple FASTags in a single wallet.

Recharge Facilities

Provides both online and offline recharge options for enhanced convenience.

Auto Top-Up Facility

When an IOB account holder's FASTag balance drops below a predetermined threshold, an auto-top-up mechanism makes sure the balance is automatically restored.

 

Benefits of Indian Overseas Bank (IOB) FASTag

 

The IOB FASTag system offers several advantages that let consumers pay for tolls more quickly, easily, and affordably. It provides easy access to toll plazas and is made to save time and money.

 

Benefit

Description

Time Savings

Reduces wait times at toll booths, resulting in speedier travel and improved traffic flow.

Cost Savings

Reduces fuel usage because there is less idle time at toll plazas, which lowers overall expenses.

Convenience

Simplify the toll payment procedure, reducing customers' travel inconvenience.

Financial Transparency

Clear insight into toll costs is provided via frequent SMS alerts and online account access.

Seamless Integration

Managing and refilling the FASTag is simple due to the connectivity with IOB accounts.

Enhanced Mobility

Makes it easier to cross tolls, improving the trip experience in general.

 

How to buy Indian Overseas Bank FASTag Online & offline

 

Indian Overseas Bank (IOB) offers two convenient ways to purchase and activate a FASTag: Online and Offline. Below is a detailed explanation of both processes:

 

Offline Process:

  1. Visit an IOB Branch:

    • The first step in the offline IOB FASTag purchasing process is to go to any IOB branch that provides FASTag services. On the IOB website or by contacting the branch directly, you can discover a list of branches offering this service.

  2. Documents Required:

    • Certificate of Vehicle Registration (RC): Since the FASTag must be connected to a registered vehicle, this document is required. Make sure you have both the original and a photocopy of the RC with you.
    • Know Your Client (KYC) Records: This comprises identity-verification documents like:
      • Aadhar Card
      • Passport
      • Voter ID
      • Driver's License
      • Any other valid government-issued ID
    • Passport-size Photograph: The owner of the car may also need to provide a recent passport-size photo.

  3. Filling Out the Application Form:
    • The bank will send you an application form to complete. The vehicle owner's name, address, make, model, and registration number, as well as contact details, are all gathered on this form.

  4. Tag Issuance and Activation:
    • The bank will validate the information and issue a FASTag after you turn in the required documentation and application.

  5. Recharge the FASTag:
    • As soon as the FASTag is issued, it turns active. The tag will be given to you and can be attached straight to the car's windscreen.

Online Process:

  1. Visit the IOB FASTag Portal:
    • To apply for an IOB FASTag online, you need to visit the official IOB website and navigate to Digital Products
    • Now look for the FASTag section.
    • On the website, select the “Apply for FASTag” option.

  2. Fill out the Application Form.
    • The next step is to fill out the application form. The online form asks for vehicle details, including the make, model, vehicle number, and your contact information.
    • Additionally, you will be required to provide personal details, such as your full name, address, and email address.

  3. Upload Documents:
    • You will need to upload scanned copies or clear images of the following documents:
      • Vehicle Registration Certificate (RC): Scan or take a clear image of the vehicle’s RC.
      • KYC Documents: You will need to upload scanned copies of one of the following valid identity proofs:
        • Aadhar Card
        • Voter ID
        • Passport
        • Driver's License
        • PAN Card,
      • Passport-size Photograph: Upload a scanned photograph of the vehicle owner.

  4. Payment of Fee:
    • After filling out the form and uploading the documents, you will be required to make the payment for the FASTag via the bank’s online payment options (such as net banking, debit card, or credit card).
    • The fee includes the cost of the FASTag as well as any applicable charges for account opening (if you choose to link it to a bank account).

  5. Tag Dispatch:
    • Once the payment is successfully processed, IOB will dispatch the FASTag to the address you provided in the application form.
    • The delivery time typically varies depending on your location, but generally takes around 7-10 business days.

  6. Activation of FASTag:
    • After receiving the FASTag, you will need to activate it. The activation instructions are included with the tag. You can activate it by
      • visiting the IOB FASTag Portal and entering the required details or
      • using the IOB mobile app for seamless activation.

  7. Recharge and Usage:
    • Once activated, you can recharge the FASTag via IOB's online platforms, including the website, mobile banking, or the IOB mobile app.
    • You can choose to link your FASTag to a prepaid wallet or a savings/current account from which the toll payments will be automatically deducted.

 

Indian Overseas Bank FASTag Fees & Charges

 

Indian Overseas Bank (IOB) offers the FASTag service to facilitate seamless toll payments for its customers. Below is a detailed overview of the fees and charges associated with the IOB FASTag:​

Fee/Charge

Amount (₹)

Description

FASTag Issuance Fee

100

One-time fee for issuing a new FASTag. This amount is refundable upon closure of the FASTag account.

Minimum Initial Balance

200

A mandatory minimum balance is required in the FASTag account at the time of issuance.

Auto Top-Up Facility

Available

Automatic recharge option for IOB account holders to maintain a sufficient balance in the FASTag account.

Replacement Fee for Lost/Damaged Tag

100

The fee is charged for replacing a lost or damaged FASTag.

Wallet Limit (Per Month)

50,000

Maximum permissible wallet limit for toll transactions within a month.

Maximum Wallet Balance

100,000

Upper limit of the wallet balance at any given time.

Minimum Recharge Amount (Digital Channels)

200

Minimum amount required for recharging the FASTag through digital channels?

Transaction SMS Alerts

Free

Complimentary SMS notifications for each toll transaction.

Online Account Management

Free

No charges for managing the FASTag account online.

Multiple Tag Management

Free

The facility to manage multiple FASTags under a single wallet at no additional cost.

 

​Note: The above charges are subject to change. For the most current information, refer to IOB's official sources.

 

How to Activate Indian Overseas Bank (IOB) FASTag

 

Activating your IOB FASTag is a simple process that ensures seamless toll payments. Once you have received your FASTag, follow the steps below to activate it and start using it.

  1. Online Activation:
    • Visit the official IOB FASTag portal and log in with your customer details.
    • Enter the required information, including the FASTag number and vehicle details.
    • Once you’ve verified your information, click on the activation button to complete the process.

  2. Activation via Mobile App:
    • Download and install the IOB mobile app from the App Store.
    • Log in with your IOB account details.
    • Navigate to the FASTag section and enter the required details to activate your FASTag.

  3. Instant Activation:
    • Your FASTag is typically activated instantly after completing the online activation process.
    • You will receive an SMS or email confirmation from IOB once the FASTag is successfully activated.

How to Recharge Indian Overseas Bank (IOB) FASTag:

 

Recharging your IOB FASTag ensures a smooth toll payment experience. Here are the various ways you can recharge your FASTag:

 

  1. Online Recharge:

    • Visit the official IOB website or use the IOB mobile app.
    • Go to the FASTag section, select the recharge option, and choose your payment method (Net Banking, Debit Card, or Credit Card).
    • Enter the amount you wish to recharge, and the payment will be processed instantly.

  2. Offline Recharge:

    • You can also visit an IOB branch to recharge your FASTag account.
    • Provide your FASTag number, and the branch will process the recharge for you.

  3. Auto Top-Up:

    • Enable the auto-top-up facility through IOB’s online portal or app, which automatically replenishes your FASTag balance when it falls below a certain threshold.

 

How to Check Indian Overseas Bank FASTag Balance?

 

Here is a table that explains the different ways to check your IOB FASTag balance:

Method

Details

Online Portal

Visit the official IOB website, log in to your FASTag account, and view your balance.

Mobile App

Open the IOB mobile app, log in to your account, and check the balance in the FASTag section.

SMS Alerts

Receive real-time SMS notifications for each toll transaction, which also includes your balance.

 

Indian Overseas Bank FASTag Customer Care

 

Here is a table summarising the ways to get in touch with the Indian Overseas Bank for any FASTag-related queries:

Support Channel

Details

Customer Care Numbers

Toll-Free Helpline: 1800-425-4445

Alternate Number: 044-28134300

Email Support

Email: customercare@iob.in

Branch Support

Visit any IOB branch for in-person assistance regarding FASTag issues.

FAQs and Online Support

Visit the IOB official website for frequently asked questions and self-help guides.

FASTag Helpdesk

Available in the FASTag Customer Care section on the IOB website for troubleshooting.

Operational Hours

Monday to Saturday (Excluding public holidays) during business hours.

 

Conclusion

 

In conclusion, Indian Overseas Bank (IOB) FASTag offers a convenient and efficient solution for toll payments, providing multiple options for purchasing, activating, recharging, and managing the FASTag. The process is streamlined, whether online through the website or mobile app or offline at the bank’s branches. Customers can also manage their balance, receive real-time alerts, and enjoy a variety of benefits, such as auto top-up and multiple tag management.

 

IOB FASTag ensures a smooth travel experience with easy activation and recharge methods, while the customer support system is accessible through various channels, including phone, email, and branch visits. The bank’s commitment to customer satisfaction is reflected in its well-structured services and transparent fee system.

 

FAQs

 

  1. Can I link my IOB FASTag to a joint account?

Yes, you can link your IOB FASTag to a joint account as long as all account holders have provided the necessary documents and agreed to the terms.

 

2. What happens if my IOB FASTag balance is insufficient while passing through a toll?

If your FASTag balance is insufficient, the toll booth may allow you to pay the toll in cash or through other payment methods, depending on the booth’s policies.

 

3. Is there a way to transfer my FASTag from one vehicle to another?

Transferring a FASTag from one vehicle to another is possible. However, you will need to request a replacement tag through the bank and provide the new vehicle details.

 

4. What should I do if my FASTag gets damaged or is not working properly?

If your FASTag is damaged or not functioning, you can request a replacement from IOB by visiting a branch or through their customer care service.

 

5. How do I know if my FASTag has been linked successfully to my account?

After successful linkage, you will receive a confirmation message via SMS or email from IOB. You can also verify the linkage by checking your FASTag account balance online.

 

6. Can I change the payment method associated with my FASTag after activation?

Yes, you can change the payment method (such as linking a different account or credit/debit card) by logging into your FASTag account and updating the payment details.

 

7. Is it possible to have multiple FASTags linked to a single wallet?

Yes, IOB allows users to manage multiple FASTags under a single wallet, which can be convenient for families or businesses managing several vehicles.

 

Other Fastag Pages

AU Bank Fastag

Axis Bank Fastag

Bandhan Bank Fastag

Bank of Maharashtra Fastag

Bank of India Fastag

BOB Fastag

Central of India Bank Fastag

City Union Bank Fastag

Equitas Bank Fastag

Federal Bank Fastag

HDFC Bank Fastag

ICICI Bank Fastag

IDFC Bank Fastag

Indian Bank Fastag

Indian Overseas Bank Fastag

How to Apply for Fastag

How to Check Fastag Balance

How to Recharge Fastag

 

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