Bandhan Bank FASTag – Step-by-Step Guide to Apply & Use

As of 2024, more than 500 toll plazas were located along India’s 150,000 km of national highways. The arrival of FASTag revolutionised the travel experiences of frequent travellers like Divyam Thakur, who drove his Porsche SUV over these vast networks.

Divyam had installed Bandhan Bank’s FASTag, a passive RFID tag, on his car and had it attached to the windscreen. This creative method automatically debited toll charges from his linked account as he approached each toll plaza by removing the need for cash transactions and cutting down on wait times. 

The flexibility of Bandhan Bank’s FASTag recharge options was one of its standout features. Divyam could easily top up his account with amounts ranging from ₹100 to ₹10,000 using the Bandhan Bank app, UPI, and credit or debit cards. This convenience ensured he always had sufficient funds for long-distance trips, with a minimum balance requirement of just ₹200.

For example, if Divyam planned a trip covering 500 km with an estimated toll cost of ₹1,500, he could recharge his FASTag with ₹2,000 to cover the tolls and have a buffer for any additional expenses.

Thanks to Bandhan Bank’s FASTag, Divyam enjoyed seamless journeys with fewer stops and smoother traffic flow on India’s busy highways. His travel efficiency improved by approximately 20%, contributing to a more enjoyable and stress-free driving experience.

Bandhan Bank FASTag Overview

The prepaid, reloadable FASTag from Bandhan Bank allows you to make cashless, automated toll payments straight from the associated account. When attached to the windscreen of your car, it makes it easy to visit toll plazas without using cash. Bandhan Bank's FASTag makes travel more economical and environmentally friendly by cutting down on toll booth wait times and fuel usage.

How Does Bandhan Bank Fastag Work?

To enable automated toll payments, Bandhan Bank's FASTag uses Radio Frequency Identification (RFID) technology. The FASTag reduces the need for cash transactions by enabling toll plazas to recognise and deduct the correct toll amount from your linked account as you pass through when it is attached to your car's windscreen. A smooth and effective travel experience on national highways is guaranteed by this system. 

Read More – How to Check FASTag Balance – Step-by-Step Guide

Maintaining sufficient funds in your FASTag account is crucial for continuous service. Recharges are easily completed via the Bandhan Bank mobile app and website.

Features & Benefits of Bandhan Bank FASTag

How to buy Bandhan Bank FASTag Online & offline?

To obtain a Bandhan Bank FASTag, you can choose between online and offline methods:

Online Application:

• Visit the Official Portal: Go to Bandhan Bank's official website to start the FASTag application process.
  
  
• Provide Account Details: You need to enter your account number, contact information, and complete the CAPTCHA verification. Click on ‘Agree’ to the Terms and Conditions to proceed.
  
  
• Vehicle Information and Document Upload: Fill in your vehicle details and upload necessary documents, including a passport-sized photograph and the duly completed application form.
  
  
• Fee Payment: Pay the issuance fee of ₹100 along with any applicable bank charges.
  
  
• Receive FASTag: When you get approval, the FASTag will be dispatched to your registered address.

Offline Application:

• Locate a Bandhan Bank Branch: Visit your nearest Bandhan Bank branch to apply for a FASTag.
  
  
• Submit Required Documents: You need to provide your vehicle's Registration Certificate (RC), a passport-sized photograph, and KYC documents.
  
  
• Complete the Application Form: Fill out the application form provided by the bank.
  
  
• Fee Payment: Pay the issuance fee of ₹100 along with any applicable charges.
  
  
• Receive FASTag: After processing, the FASTag will be issued to you.

Required Documents for Bandhan Bank FASTag Account Application?

It's easy to apply for your Bandhan Bank FASTag, you just need a few documents on hand to make the process go more smoothly. Therefore, the following documents are required to obtain the Bandhan Bank FASTag:

• A passport-sized picture of the car's owner
  
  
• The vehicle's registration certificate
  
  
• Proof of identity and evidence of address
  
  
• KYC documents 

Bandhan Bank FASTag Fees & Charges

How to Activate Bandhan Bank FASTag?

For smooth toll payments, you must activate your Bandhan Bank FASTag. Here's how to turn it on: 

Activation Process:

Self-Activation via My FASTag App:

• Download the App: Install the 'My FASTag App' from the Google Play Store or Apple App Store.
  
  
• Input Details: Enter necessary information such as Customer ID, RFID Number, Wallet ID, and Vehicle ID.
  
  
• Link to Bank Account: After activation, you have the option to link your FASTag to existing bank accounts or prepaid wallets.

Activation at Bandhan Bank Branch:

• Visit a Branch: Go to the nearest Bandhan Bank branch with your vehicle and necessary documents.
  
  
• Assistance: Bank officials will assist in activating your FASTag and linking it to your Bandhan Bank account.

Post-Activation Steps:

• Affix the FASTag: Place the FASTag on the inside of your vehicle's windshield, ensuring it's unobstructed for seamless communication with toll plaza readers.
  
  
• Maintain Balance: Regularly recharge your FASTag to ensure uninterrupted toll payments. Recharges can be done through various platforms, including the Bandhan Bank app, UPI, and credit or debit cards.

How to Recharge Bandhan Bank FASTag?

Travelling on toll roads is guaranteed to be smooth and uninterrupted when your Bandhan Bank FASTag is recharged. The following are some ways to recharge: 

Online Recharge via Bandhan Bank's Bill Payment Facility:

• Access the Service: Visit Bandhan Bank's official Bill Payment & Recharge page.
  
  
• Go to FASTag Recharge: Select the FASTag recharge option from the list of available services.
  
  
• Enter Details: It provides your vehicle registration number and the desired recharge amount.
  
  
• Complete Payment: Proceed to payment using available methods such as net banking, debit card, or credit card.

Recharge via Third-Party Platforms:

Paytm:

• Visit Paytm's FASTag Recharge Page: Go to Paytm FASTag Recharge.
  
  
• Select Issuing Bank: Choose 'Bandhan Bank' as your FASTag issuer.
  
  
• Enter Vehicle Details: Input your vehicle registration number.
  
  
• Enter Recharge Amount: Specify the amount you wish to add.
  
  
• Make Payment: Use options like Paytm Wallet, UPI, debit card, or credit card to complete the transaction.

Freecharge:

• Access Freecharge FASTag Recharge: Go to Freecharge FASTag Recharge.
  
  
• Select Issuing Bank: Choose 'Bandhan Bank' from the list.
  
   
• Enter FASTag Details: Provide your unique identification number printed on the FASTag.
  
  
• Specify Amount: Enter the recharge amount.
  
  
• Complete Payment: Proceed with the payment using available methods.
  
  

Important Considerations:

• Processing Time: Recharges are typically processed instantly. However, delays can occur due to network issues or bank processing times.
  
  
• Transaction Charges: Be aware of any additional fees that may apply when using third-party platforms.
  
  
• Customer Support: For assistance, contact Bandhan Bank's customer service or refer to their official website.

How to Check Bandhan Bank FASTag Balance?

To ensure smooth travel through toll plazas, check your Bandhan Bank FASTag balance regularly. The following are ways to check your balance:

Online Banking:

• Log in to your Bandhan Bank online banking account.
  
  
• Locate and select the 'FASTag' option.
  
  
• Your current FASTag balance will be displayed.

Bandhan Bank Mobile App:

• Install the Bandhan Bank mobile application from your device's app store.
  
  
• You can use your banking credentials to access your account.
  
  
• Go to the 'FASTag' section to view your balance.

SMS Notifications:

• After each toll transaction, you'll receive an SMS on your registered mobile number detailing the deducted amount and remaining balance.

Customer Care:

• Call Bandhan Bank's customer service at 1800-258-8181.
  
  
• Share the necessary information to retrieve your FASTag balance.

Missed Call Facility:

• From your registered mobile number, give a missed call to the toll-free number: +91-8884333331.

  
  

• An SMS with your current FASTag balance will be sent to your registered mobile number.
  
  Also Read - Bandhan Bank Net Banking

SMS Notifications:

• After each toll transaction, an SMS is sent to your registered mobile number detailing the deducted amount and remaining balance.
  
  
• Regularly monitoring your FASTag balance through these methods ensures you maintain sufficient funds, facilitating smooth and hassle-free travel on national highways.

Bandhan Bank FASTag Customer Care:

Toll-Free Number: 1800-258-8181: Available 24/7 for general banking inquiries, including FASTag-related queries.

Email Support: customercare@bandhanbank.com  

SMS Banking: 9223011000: Send specific keywords via SMS from your registered mobile number to avail various services. For example, to activate UPI 

ID/VPA ID in the BHIM Bandhan PSP application for your Bandhan Bank account, send 'UPIACTIVATE' to 56767641. To deactivate, send 'UPIBLOCK' to the same number.

Missed Call Service: 9223008666: Give a missed call from your registered mobile number to receive account balance details via SMS.

Grievance Redressal:

• Level 1: If your initial query isn't resolved satisfactorily, you can escalate the issue to the Cluster Head assigned to your branch.
• Level 2: For further escalation, contact the Principal Nodal Officer at the Head Office.
  
  

For more detailed information and additional contact options, please refer to Bandhan Bank's official Contact Us page.

Conclusion

The FASTag service from Bandhan Bank provides a convenient and effective way to pay for tolls electronically on Indian roadways. It improves the overall driving experience by enabling automatic toll deductions, which cut down on travel time and fuel usage. 

Bandhan Bank guarantees that customers may easily and conveniently manage their FASTag accounts with a variety of recharge choices and readily available customer assistance. Adopting this digital project helps achieve the larger objective of a cashless economy while also making toll payment simpler.

FAQs

Q. What is the maximum validity period of Bandhan Bank FASTag?

The Bandhan Bank FASTag has a maximum validity term of five years from the date of issuance. However, once this time frame expires, you will need to renew or replace the account.

Q. What occurs at a toll plaza if my Bandhan Bank FASTag balance is insufficient?

Since you must pay with cash, which the government has prohibited and paying in this way is a form of penalty, you will be charged twice the toll amount if your FASTag balance is insufficient. Therefore, it's advisable to maintain a healthy balance to avoid penalties.

Q. After purchase, how long does it take to obtain a Bandhan Bank FASTag?

The FASTag delivery time may vary depending on how the transaction was made. It usually takes a few days for the FASTag to be delivered to your registered address.

Q. What is the minimum balance necessary to maintain in Bandhan Bank FASTag?

In Bandhan Bank FASTag, a minimum amount of ₹100 must be maintained. In addition, a supplementary security cost may be required based on the type of car. 

Apply for Loans Fast and Hassle-Free

Apply Now

About the Author

LoansJagat Team

We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?