Central Bank of India Fastag – Complete 2025 Guide

The 38-year-old Pune-based logistics coordinator Amit Sharma spends a large amount of his work week travelling around Maharashtra. He frequently interacts with toll plazas since he oversees transportation for his business, which requires him to travel to several places. Amit had to deal with lengthy lines at toll booths, excessive fuel use from idling, and the inconvenience of carrying cash for toll payments prior to converting to FASTag. These difficulties not only reduced his productivity but also raised his monthly travel costs.

The Central Bank of India FASTag offers a quick, easy, and cashless toll payment option that eliminates these worries. Without forcing Amit to stop at booths, the FASTag uses RFID technology to automatically deduct toll charges from his associated account. His daily travels are now considerably more efficient as a result of the significant time and fuel savings.

Amit Sharma’s Monthly Toll Expenses Before & After FASTag

Amit has saved more than 12 hours a month and cut down on fuel waste by 75% by utilising the Central Bank of India FASTag, which has given him more time to concentrate on his business without needless delays. Making the switch to FASTag has not only made his commute better overall, but it has also helped to ease traffic at toll booths. 

How Does the Central Bank of India FASTag Work?

The Central Bank of India's FASTag employs Radio Frequency Identification (RFID) technology to facilitate seamless toll payments. This is a detailed explanation of how it works:

1. Tag Issuance: Issue of Tags: Customers who provide the necessary KYC documents and vehicle information can obtain a FASTag from the Central Bank of India. The tag is linked to either a prepaid account or the customer's current bank account.
   
   
2. Tag Activation: Once issued, the FASTag is activated and mounted to the vehicle's windshield. This arrangement guarantees that the tag can be easily read by RFID scanners at toll plazas.
   
   
3. Approaching the Toll Plaza: When the car approaches a toll plaza, RFID scanners detect the FASTag.
   
   
4. Automatic Deduction: The toll fee is deducted automatically from the associated account, and the barrier lifts, enabling the car to pass without stopping.
   
   
5. Notification: The user receives an SMS alert on their registered phone number that includes the toll deduction and remaining balance.
   
   

Features & Benefits of Central Bank of India FASTag

The Central Bank of India's FASTag offers a plethora of features and benefits designed to enhance the commuting experience:

Features

Benefits

How to Buy Central Bank of India FASTag Online & Offline?

The Central Bank of India provides both online and offline avenues for customers to obtain a FASTag. Below is a detailed comparison of both methods:​

Online Method

• Visit the Central Bank of India’s official website or click on the login link.
  
  
  • Now click on log in or sign up 
    
    
  • After clicking on it, scroll down to find Fastag
    
    
  • Now, log in or sign up through your credentials to move further.
    
    
• Click on 'Buy Now' or 'Apply Online. ’
  
  
• Fill in the required details, including your personal information and vehicle registration number.
  
  
• Upload the necessary documents, such as your vehicle Registration Certificate (RC) and identity proof.
  
  
• Make the payment using the available online payment methods.
  
  
• After verification, the FASTag will be dispatched to your registered address.

Offline Method

1. Locate the nearest Central Bank of India branch or an authorized Point of Sale (POS) location.
   
   
2. Visit the branch or POS center with the necessary documents (originals and photocopies).
   
   
3. Fill out the FASTag application form provided at the branch or POS.
   
   
4. Submit the form along with photocopies of the required documents.
   
   
5. Make the necessary payment in cash or through other accepted modes.
   
   
6. The FASTag will be either issued immediately or sent to your address after processing.

Required Documents for Central Bank of India FASTag Account Application

To apply for a Central Bank of India FASTag, certain documents are required to verify the applicant's identity and vehicle details. The necessary documents include:​

Central Bank of India FASTag Fees & Charges

Understanding the fees and charges associated with the Central Bank of India FASTag is crucial for effective financial planning. The following table outlines the various charges:​

How to Activate Central Bank of India FASTag

Activating your Central Bank of India FASTag is a straightforward process:​

1. Receipt of FASTag: 
   • After purchase, you will receive the FASTag kit, which includes the RFID tag and instruction manual.​
     
     
2. Affix the FASTag: 
   • To install the FASTag, carefully set it in the center of your vehicle's windshield for easy reading.​​
     
     
3. Account Registration: 
   • To register an account, go to the Central Bank of India FASTag portal and enter your customer ID and date of birth. An OTP will be sent to your registered mobile phone number for verification.
     
     
4. KYC Verification: 
   • Upload the required documents, such as identity verification and a vehicle registration certificate, to complete the Know Your Customer (KYC) process.​
     
     
5. Recharge Account: 
   • To recharge your FASTag account, log in and add funds by net banking, debit/credit cards, or UPI after verification.
     
     
6. Activation Confirmation: 
   • Activation Confirmation: After recharging, your FASTag is active and ready to use at toll plazas across the nation.​

How to Recharge Central Bank of India FASTag

Recharging your Central Bank of India (Central Bank of India) FASTag is a simple process, offering multiple methods to ensure uninterrupted travel through toll plazas. Here's how you can recharge your Central Bank of India FASTag:​

1. Through Central Bank of India's Mobile Banking Application (Central Bank of India World):
   
   
   • Step 1: Open the Central Bank of India World app on your smartphone.​
     
     
   • Step 2: Go to the 'Recharge' or 'Bill Payments' area.
     
     
   • Step 3: Choose 'FASTag Recharge' from the list of possibilities.
     
     
   • Step 4: Select 'Central Bank of India' as your FASTag issuing bank.
     
     
   • Step 5: Enter the car registration number.
     
     
   • Step 6: Enter the amount you want to recharge and pay with the available alternatives, such as net banking, debit card, or credit card.
     
     
2. Using UPI (Unified Payments Interface):
   
   
   • Step 1: Open any UPI-enabled app, including Google Pay, PhonePe, and Paytm.
     
     
   • Step 2: Make a payment to the UPI ID 'etc. [VehicleRegistrationNumber]@barodampay. For example, if your vehicle number is 'MH12AB1234, ‘ the UPI ID would be 'etc.MH12AB1234@barodampay. Step 3: Enter your desired recharge amount and complete the transaction.
     
     
3. Via Third-Party Applications:
   
   
   • Step 1: Open a bill payment application, such as Google Pay or PhonePe.
     
     
   • Step 2: Choose the FASTag Recharge option.
     
     
   • Step 3: Select 'Central Bank of India' as your FASTag issuing bank.
     
     
   • Step 4: Provide the vehicle registration number.
     
     
   • Step 5: Enter the recharge amount and make the payment.​
     
     
4. At Central Bank of India Branches or Authorised Agents:
   
   
   • Step 1: Go to the nearest Central Bank of India branch or authorised agent location.
     
     
   • Step 2: Enter your vehicle registration number and the amount you want to recharge.
     
     
   • Step 3: Make payment via cash or other accepted methods.
     
     
   • Step 4: The agent will recharge your FASTag account.

Central Bank of India Customer Care 

The Central Bank of India provides personal customer care to FASTag users, ensuring that all account-related concerns and difficulties are resolved smoothly. Customers can contact us through a variety of methods for help with balance checks, recharge issues, transaction disputes, blacklisted tags, and other FASTag-related concerns.

Contact Details:

Services Offered:

• Balance Inquiry: Receive real-time information on your FASTag balance.
  
  
• Recharge Assistance: Resolve FASTag recharge issues.
  
  
• Transaction Disputes: File complaints about multiple deductions or unsuccessful payments.
  
  
• Block FASTag: Report any lost or stolen FASTags to prevent illegal use.a
  
  
• Technical Support: Help with tag activation, linking, and operational issues. 

For quick assistance, customers can also log in to the FASTag portal or call the toll-free number.

Conclusion

The Central Bank of India's FASTag service provides a convenient and quick way to pay tolls on the country's roadways. FASTag, which uses RFID (Radio Frequency Identification) technology, allows for automatic toll deduction, reducing long wait times at toll plazas and saving fuel along the way.

The ease with which your FASTag can be recharged adds to its convenience. Whether you use the Central Bank of India's website, UPI apps, or reputable third-party platforms, keeping your balance topped up is quick and easy.

The bank also stands out for its excellent client service. If you ever have a problem, help is only a phone call or email away, thanks to their toll-free helpline and devoted support staff.

FAQs

Can I use a single FASTag for many vehicles?

No, each FASTag is associated with a specific vehicle and cannot be used on many vehicles.

What should I do if my FASTag does not operate at a toll plaza?

Call the Central Bank of India FASTag customer service at 1800-22-1911 for assistance.

How do I update my vehicle registration number, which is tied to my FASTag?

To update your vehicle details, please contact Central Bank of India customer care.

Is there a minimum balance with the Central Bank of India FASTag?

Yes, keeping a minimum balance guarantees smooth toll transfers.

Can I move my FASTag balance to another account?

No, FASTag balances cannot be transferred between accounts.

How do I close my Central Bank of India FASTag account?

Contact customer service to initiate the closure of your FASTag account.

Is there a monthly maintenance fee with FASTag?

No, there are no monthly maintenance fees for Central Bank of India FASTag.

What happens if I enter a toll plaza with an insufficient balance?

You may be penalised or obliged to pay the toll fee in cash.

Can I use FASTag to pay for parking?

Currently, FASTag is mostly utilised for toll payments; use for parking is dependent on availability.

Is the FASTag mandatory for two-wheelers?

Currently, it is only necessary for two-wheelers with engine capacities more than 500cc on expressways.

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