BOB Fastag 2025 – Complete & Updated Guide

Ramesh Desai, 45, a sales manager in Mumbai, spends a major portion of his day on the road. His job requires him to travel frequently throughout Maharashtra, which takes him through multiple toll plazas daily. The traditional toll payment system frequently resulted in queues, wasted fuel, and lost time frustrations shared by many commuters throughout the nation.

Recognising these issues, the Indian government implemented FASTag, an electronic toll-collecting system designed to simplify toll payments and reduce traffic congestion.  Among the several banks that provide this service, Bank of Baroda's FASTag stands out because of its user-friendly features and widespread acceptability.

Ramesh Desai's Monthly Toll Expenses

To understand the impact of FASTag on daily commuters like Ramesh, let's examine his monthly toll expenses before and after adopting Bank of Baroda's FASTag:

Note: Figures are approximate and represent monthly averages.

Benefits Realised by Ramesh

• Reduced idling time at toll plazas saves Ramesh around ₹600 in petrol expenses each month.
  
  
• Time Efficiency: The quick passage through tolls has saved approximately 10 hours each month, allowing for more production and personal time.
  
  
• Convenience: Automatic toll payments have reduced the necessity for cash transactions, decreasing the inconvenience of carrying correct change. 

How Does Bank of Baroda FASTag Work?

Bank of Baroda's FASTag employs Radio Frequency Identification (RFID) technology to facilitate seamless toll payments. Here's a step-by-step breakdown of its operation:

1. Tag Issuance: Customers can receive a FASTag from the Bank of Baroda by giving the required KYC documents and vehicle details. The tag is linked to either a prepaid account or the customer's current bank account.
   
   
2. Tag Activation: Once issued, the FASTag is activated and mounted to the vehicle's windshield. This arrangement guarantees that the tag can be easily read by RFID scanners at toll plazas.
   
   
3. Approaching the Toll Plaza: When the car approaches a toll plaza, RFID scanners detect the FASTag.
   
   
4. Automatic Dedication: The toll fee is deducted automatically from the associated account, and the barrier lifts, enabling the car to pass without stopping.
   
   
5. Notification: The user receives an SMS alert on their registered phone number that includes the toll deduction and remaining balance.
   
   

Features & Benefits of Bank of Baroda FASTag

Bank of Baroda's FASTag offers a plethora of features and benefits designed to enhance the commuting experience:

Features

Benefits

How to Buy Bank of Baroda FASTag Online & Offline

Bank of Baroda provides both online and offline avenues for customers to obtain a FASTag. Below is a detailed comparison of both methods:​

Online Method

• Visit the Bank of Baroda official website
  
  
  • Click on the three dots available in the right corner, now select Digital Product.
    
    
  • Now, click on “View all digital products”
    
    
  • After clicking on it, scroll down to find Fastag
    
    
  • Now, log in or sign up with your credentials to move further.
    
    
• Click on 'Buy Now' or 'Apply Online. ‘
  
  
• Fill in the required details, including your personal information and vehicle registration number.
  
  
• Upload the necessary documents, such as your vehicle Registration Certificate (RC) and identity proof.
  
  
• Make the payment using the available online payment methods.
  
  
• After verification, the FASTag will be dispatched to your registered address.

Offline Method

1. Locate the nearest Bank of Baroda branch or an authorised Point of Sale (POS) location.
   
   
2. Visit the branch or POS centre with the necessary documents (originals and photocopies).
   
   
3. Fill out the FASTag application form provided at the branch or POS.
   
   
4. Submit the form along with photocopies of the required documents.
   
   
5. Make the necessary payment in cash or through other accepted modes.
   
   
6. The FASTag will be either issued immediately or sent to your address after processing.

Required Documents for Bank of Baroda FASTag Account Application

To apply for a Bank of Baroda FASTag, certain documents are required to verify the applicant's identity and vehicle details. The necessary documents include:​

Bank of Baroda FASTag Fees & Charges

Understanding the fees and charges associated with the Bank of Baroda FASTag is crucial for effective financial planning. The following table outlines the various charges:​

How to Activate Bank of Baroda FASTag

Activating your Bank of Baroda FASTag is a straightforward process:​

1. Receipt of FASTag: 
   • After purchase, you will receive the FASTag kit, which includes the RFID tag and instruction manual.​
     
     
2. Affix the FASTag: 
   • To install the FASTag, carefully set it in the centre of your vehicle's windshield for easy reading.​​
     
     
3. Account Registration: 
   • To register an account, go to the Bank of Baroda FASTag portal and enter your customer ID and date of birth. An OTP will be sent to your registered mobile phone number for verification.
     
     
4. KYC Verification: 
   • Upload the required documents, such as identity verification and a vehicle registration certificate, to complete the Know Your Customer (KYC) process.​
     
     
5. Recharge Account: 
   • To recharge your FASTag account, log in and add funds by net banking, debit/credit cards, or UPI after verification.
     
     
6. Activation Confirmation: 
   • Activation Confirmation: After recharging, your FASTag is active and ready to use at toll plazas across the nation.​

How to Recharge Bank of Baroda FASTag

Recharging your Bank of Baroda (Bob) FASTag is a simple process, offering multiple methods to ensure uninterrupted travel through toll plazas. Here's how you can recharge your Bob FASTag:​

1. Through Bank of Baroda's Mobile Banking Application (bob World):
   
   
   • Step 1: Open the 'Bob World' app on your smartphone.​
     
     
   • Step 2: Go to the 'Recharge' or 'Bill Payments' area.
     
     
   • Step 3: Choose 'FASTag Recharge' from the list of possibilities.
     
     
   • Step 4: Select 'Bank of Baroda' as your FASTag issuing bank.
     
     
   • Step 5: Enter the car registration number.
     
     

   • Step 6: Enter the amount you want to recharge and pay with the available alternatives, such as net banking, debit card, or credit card.

     
     

2. Using UPI (Unified Payments Interface):
   
   
   • Step 1: Open any UPI-enabled app, including Google Pay, PhonePe, and Paytm.
     
     
   • Step 2: Make a payment to the UPI ID, etc. [VehicleRegistrationNumber]@barodampay. For example, if your vehicle number is 'MH12AB1234, ‘ the UPI ID would be 'etc.MH12AB1234@barodampay. 
     
     
   • Step 3: Enter your desired recharge amount and complete the transaction.
     
     
3. Via Third-Party Applications:
   
   
   • Step 1: Open a bill payment application, such as Google Pay or PhonePe.
     
     
   • Step 2: Choose the FASTag Recharge option.
      
   • Step 3: Select 'Bank of Baroda' as your FASTag issuing bank.
     
     
   • Step 4: Provide the vehicle registration number.
     
     

   • Step 5: Enter the recharge amount and make the payment.​

     
     

4. At Bank of Baroda Branches or Authorised Agents:
   
   
   • Step 1: Go to the nearest Bank of Baroda branch or authorised agent location.
     
     
   • Step 2: Enter your vehicle registration number and the amount you want to recharge.
     
     
   • Step 3: Make payment via cash or other accepted methods.
     
     
   • Step 4: The agent will recharge your FASTag account.

Bank of Baroda Customer Care 

Bank of Baroda provides personal customer care to FASTag users, ensuring that all account-related concerns and difficulties are resolved smoothly. Customers can contact us through a variety of methods for help with balance checks, recharge issues, transaction disputes, blacklisted tags, and other FASTag-related concerns.

Contact Details:

Services Offered:

• Balance Inquiry: Receive real-time information on your FASTag balance.
• Recharge Assistance: Resolve FASTag recharge issues.
• Transaction Disputes: File complaints about multiple deductions or unsuccessful payments.
• Block FASTag: Report any lost or stolen FASTags to prevent illegal use.
• Technical Support: Help with tag activation, linking, and operational issues. 

For quick assistance, customers can also log in to the FASTag portal or call the toll-free number.

Conclusion

Bank of Baroda's FASTag service simplifies road travel by allowing cars to avoid long toll lines and save fuel. Recharging is also simple; you can top up via their website, UPI apps, or even third-party platforms, so you're never left without balance.

Their customer support team is also available by phone or email, demonstrating their commitment to assisting people as soon as possible when something goes wrong.

As India progresses towards smarter roadways and digital payments, services like FASTag are more than just convenient; they represent a step towards a more connected and cashless future. Bank of Baroda's focus on combining technology with critical services demonstrates its commitment to making everyday travel easier and more efficient for everyone.

FAQs

Can I use a single FASTag for many vehicles?

No, each FASTag is associated with a specific vehicle and cannot be used on many vehicles.

What should I do if my FASTag does not operate at a toll plaza?

Call Bank of Baroda FASTag customer service at 1800-103-4568 for assistance.

How do I update my vehicle registration number, which is tied to my FASTag?

To update your vehicle details, please contact Bank of Baroda customer care.

Is there a minimum balance with the Bank of Baroda FASTag?

Yes, keeping a minimum balance guarantees smooth toll transfers.

Can I move my FASTag balance to another account?

No, FASTag balances cannot be transferred between accounts.

How do I close my Bank of Baroda FASTag account?

Contact customer service to initiate the closure of your FASTag account.

Is there a monthly maintenance fee with FASTag?

No, there are no monthly maintenance fees for Bank of Baroda FASTag.

What happens if I enter a toll plaza with an insufficient balance?

You may be penalised or obliged to pay the toll fee in cash.

Can I use FASTag to pay for parking?

Currently, FASTag is mostly utilised for toll payments; use for parking is dependent on availability.

Is the FASTag mandatory for two-wheelers?

Currently, it is only necessary for two-wheelers with engine capacities of more than 500cc on expressways.

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