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Ramesh Desai, 45, a sales manager in Mumbai, spends a major portion of his day on the road. His job requires him to travel frequently throughout Maharashtra, which takes him through multiple toll plazas daily. The traditional toll payment system frequently resulted in queues, wasted fuel, and lost time frustrations shared by many commuters throughout the nation.
Recognising these issues, the Indian government implemented FASTag, an electronic toll-collecting system designed to simplify toll payments and reduce traffic congestion. Among the several banks that provide this service, Bank of Baroda's FASTag stands out because of its user-friendly features and widespread acceptability.
To understand the impact of FASTag on daily commuters like Ramesh, let's examine his monthly toll expenses before and after adopting Bank of Baroda's FASTag:
Expense Type | Before FASTag | After FASTag |
Toll Charges | ₹5,000 | ₹5,000 |
Fuel Wastage | ₹800 | ₹200 |
Time Spent | 15 hours | 5 hours |
Total Expense | ₹5,800 | ₹5,200 |
Note: Figures are approximate and represent monthly averages.
Bank of Baroda's FASTag employs Radio Frequency Identification (RFID) technology to facilitate seamless toll payments. Here's a step-by-step breakdown of its operation:
Bank of Baroda's FASTag offers a plethora of features and benefits designed to enhance the commuting experience:
Feature | Description |
Nationwide Acceptance | Accepted at more than 480 toll plazas on national and state highways, ensuring extensive use. |
Validity | The FASTag is valid for five years and provides long-term convenience. |
Easy Recharge Options |
Benefit | Description |
Time Savings | Allows nearly continuous passage through toll plazas, considerably saving travel time. |
Fuel Savings | Reduces fuel usage by limiting idle time at toll booths. |
Cashless Transactions |
Bank of Baroda provides both online and offline avenues for customers to obtain a FASTag. Below is a detailed comparison of both methods:
To apply for a Bank of Baroda FASTag, certain documents are required to verify the applicant's identity and vehicle details. The necessary documents include:
Document Type | Details |
Vehicle Registration Certificate (RC) | A copy of the vehicle's RC is mandatory to verify ownership and vehicle details. |
Identity Proof | Acceptable documents include: - Aadhaar Card - PAN Card - Voter ID - Passport |
Understanding the fees and charges associated with the Bank of Baroda FASTag is crucial for effective financial planning. The following table outlines the various charges:
Fee Type | Amount (₹) | Details |
Issuance Fee | ₹100 | A one-time fee for issuing the FASTag. |
Security Deposit | Varies by vehicle class |
A refundable deposit is required to ensure tag security. For example:
- Car, Jeep, or Van: ₹200
- Light Commercial Vehicle (₹300)
- Truck/Bus costs ₹400.
Minimum Balance/Threshold Amount
Varies by vehicle class
A minimum recharge value is necessary to activate the FASTag. For example:
- Car, jeep, or van: ₹100.
- Light Commercial Vehicle (₹200)
- Truck/Bus costs ₹300.
Recharge Convenience Fee
Dedicated Customer Support | 24/7 customer care service is available at 1800-103-4568 for any queries or assistance. |
Online Portal Access | Customers can access their transaction history, recharge their account, and manage their FASTag through Bank of Baroda's dedicated online portal. |
It eliminates the need for cash payments at toll plazas, encouraging digital transactions.
SMS Alerts | Provides quick SMS notifications for each toll transaction, assisting with expense tracking. |
Environmental Impact | Reduces automotive emissions due to less idling, which contributes to a greener environment. |
Address Proof | If the address is different from the one on the identity proof, provide any of the following: - Utility bills (electricity, water, gas) - Bank statement/passbook - Rental agreement |
Passport-sized Photograph | A recent colored passport-sized photograph of the motor vehicle owner. |
Duly Filled Application Form | The FASTag application form, which is available at Bank of Baroda locations and online, must be completed and signed. |
*T&C Apply
Varies by payment mode
A minimal fee may be imposed depending on the recharge method, such as online banking, debit/credit card, or UPI. |
Activating your Bank of Baroda FASTag is a straightforward process:
Recharging your Bank of Baroda (Bob) FASTag is a simple process, offering multiple methods to ensure uninterrupted travel through toll plazas. Here's how you can recharge your Bob FASTag:
Step 6: Enter the amount you want to recharge and pay with the available alternatives, such as net banking, debit card, or credit card.
Step 5: Enter the recharge amount and make the payment.
Bank of Baroda provides personal customer care to FASTag users, ensuring that all account-related concerns and difficulties are resolved smoothly. Customers can contact us through a variety of methods for help with balance checks, recharge issues, transaction disputes, blacklisted tags, and other FASTag-related concerns.
Support Channel | Details |
Toll-Free Number | 1800-103-4568 (24x7 Support) |
Email Support | barodafastag@viaplus.com |
Customer Portal | FASTag Portal |
Nearest Branch Support | Visit any Bank of Baroda branch |
For quick assistance, customers can also log in to the FASTag portal or call the toll-free number.
Bank of Baroda's FASTag service simplifies road travel by allowing cars to avoid long toll lines and save fuel. Recharging is also simple; you can top up via their website, UPI apps, or even third-party platforms, so you're never left without balance.
Their customer support team is also available by phone or email, demonstrating their commitment to assisting people as soon as possible when something goes wrong.
As India progresses towards smarter roadways and digital payments, services like FASTag are more than just convenient; they represent a step towards a more connected and cashless future. Bank of Baroda's focus on combining technology with critical services demonstrates its commitment to making everyday travel easier and more efficient for everyone.
Can I use a single FASTag for many vehicles?
No, each FASTag is associated with a specific vehicle and cannot be used on many vehicles.
What should I do if my FASTag does not operate at a toll plaza?
Call Bank of Baroda FASTag customer service at 1800-103-4568 for assistance.
How do I update my vehicle registration number, which is tied to my FASTag?
To update your vehicle details, please contact Bank of Baroda customer care.
Is there a minimum balance with the Bank of Baroda FASTag?
Yes, keeping a minimum balance guarantees smooth toll transfers.
Can I move my FASTag balance to another account?
No, FASTag balances cannot be transferred between accounts.
How do I close my Bank of Baroda FASTag account?
Contact customer service to initiate the closure of your FASTag account.
Is there a monthly maintenance fee with FASTag?
No, there are no monthly maintenance fees for Bank of Baroda FASTag.
What happens if I enter a toll plaza with an insufficient balance?
You may be penalised or obliged to pay the toll fee in cash.
Can I use FASTag to pay for parking?
Currently, FASTag is mostly utilised for toll payments; use for parking is dependent on availability.
Is the FASTag mandatory for two-wheelers?
Currently, it is only necessary for two-wheelers with engine capacities of more than 500cc on expressways.
Other Fastag Pages | ||
