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LoansJagat Team
‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.
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Let’s say Ravi is a young electronics shop owner from Jaipur. During Diwali, he needs ₹5,00,000 to stock up on gadgets. But getting a quick bank loan? Tough! Then, he uses DMI Finance’s digital loan app.
He applies in less than a minute with just his Aadhaar and PAN. Boom — within 48 hours, ₹5 lakhs lands in his account! Ravi pays back ₹45,000 every month for 12 months and sees his sales double. Isn’t that interesting?
Here’s what makes DMI Finance awesome for folks like Ravi
Now, let’s dive into how you can reach DMI Finance support anytime you need help!
Let’s say Ravi is a young shop owner in Jaipur who sells electronics. During the festival season, he wants to buy more stock but needs ₹5 lakhs. He can't get a bank loan quickly, so he tries a loan app powered by DMI Finance.
Using just his Aadhaar and PAN card, he applies in under a minute. DMI checks his details online and approves the loan. In 2 days, the money will be in his account. He pays back ₹45,000 every month for a year. His business grows, and he takes more loans from DMI later.
Service | Target Group | Purpose |
Personal Loans | Individuals | Education, travel, medical, and other expenses. |
MSME Loans |
Let’s say Priya lives in Pune and took a ₹2 lakh loan from DMI Finance for her sister’s wedding. After a few months, she noticed an error in her EMI date. Instead of going anywhere, she opened the DMI Customer Portal at https://portal.dmifinance.in and logged in with her phone number. She checked her loan details in a few minutes.
To be sure, she called 02268539500, and the team explained it clearly. She also saved their WhatsApp number, +91 9266733650 and got her loan statement quickly through chat. It was easy and fast!
Ways to Contact DMI Finance
Postal Address of DMI Finance
Let’s say Rohit, a small business owner from Lucknow, had applied for an MSME loan from DMI Finance worth ₹4 lakhs. After receiving the loan, he needed to send a signed agreement by post for record-keeping. Not sure where to send it, he searched online and found DMI Finance’s registered office address:
DMI Finance Pvt. Ltd.,
Express Building, Third Floor, 9-10,
Bahadur Shah Zafar Marg, New Delhi – 110002, India
To be sure, he used Google Maps to locate the office before sending his courier. He also noted the CIN: U64990DL2008PTC182749 mentioned on the official website, which confirmed the company’s registration with the government.
For Example, Sunita from Bengaluru saw an extra charge of ₹1,250 on her DMI Finance credit card. She quickly called +91 11 4120 4444 and spoke to a helpful agent in 2 minutes. The agent checked her card and explained the fee.
To be sure, Sunita emailed customercare@dmifinance.in with her statement and received a reply within 24 hours, stating that she would be refunded. She also sent a signed form by fax to the same number. The next day, she got confirmation.
Later, she helped her neighbour apply for a loan using the simple “Write to Us” form on the DMI website.
Key Contact Channels
Method | Details | Best For |
Call | +91 11 4120 4444 | Immediate help, billing or technical |
This multi-channel support ensures every customer finds the right way to get answers quickly and securely.
Category | Customer Query |
Loan-Related Queries | |
EMI schedule and due dates | |
Request for full loan statement
Clarification on interest rate
Credit Card Queries
Activation of new DMI RBL Credit Card
Unusual or unexpected charges
Small Business Owners |
Inventory, growth, working capital |
Housing Loans | Home Buyers | Purchase or renovation |
Loan Against Property | Property Owners | Significant personal/business needs |
Corporate Finance | Businesses | Working capital, project funding |
customercare@dmifinance.in |
Document uploads, follow-up questions |
Fax | +91 11 4120 4444 | Official forms, signed dispute letters |
Write to Us Form | Select product → Submit on website | Product-specific queries, applications |
Foreclosure and prepayment details
*T&C Apply
Credit limit increase request |
Reporting a lost or stolen card
Using or checking reward points
Technical & Digital Support
Issues logging into the Customer Portal
Help with mobile app usage
OTP not received or password reset
Document & Communication Requests
Update email, phone number, or address
Request for NOC or loan closure letter
Statement for income tax or financial proof
Fraud & Scam Alerts
Reporting suspicious calls or emails
Verifying the authenticity of a loan offer
Warning against depositing EMI in personal accounts (fraud prevention)
DMI Finance helps individuals like Ravi, Priya, and Rohit obtain loans quickly and easily. Whether you need a personal loan, business loan, or home loan, DMI is there for you.
Customers can reach their customer care via phone, email, WhatsApp, fax, or online portal. They answer questions about loans, EMIs, credit cards, and fraud. Whenever you need help or a loan, simply contact DMI Finance. It’s easy and safe!
Q1: How quickly can I get a loan approved with DMI Finance?
Answer: Loans are approved digitally within 48 hours with minimal documents.
Q2: What are the main ways to contact DMI Finance customer support?
Answer: You can reach them via phone, email, WhatsApp, fax, or the online portal.
Q3: Can I check my loan details and EMI schedule online?
Answer: Yes, you can view all loan details and EMIs through the DMI Finance customer portal.
Q4: What types of loans does DMI Finance offer?
Answer: They offer personal loans, MSME loans, housing loans, loans against property, and corporate finance.
Q5: How does DMI Finance handle fraud or suspicious activity reports?
Answer: They promptly assist with fraud alerts and verify loan offer authenticity through their support channels.
Other Customer Care Pages | |||
