Karnataka Bank Customer Care Number – Contact Details & Support

A young Bengaluru corporate worker named Raghav had just finished up his work when he saw his Karnataka Bank debit card was stolen. Mild panic set in. Without the delay, he reached out his phone and searched for the bank's customer support number. He quickly dialled Karnataka Bank's 24/7 toll-free number, 1800 425 1444.

He was instructed through the process of blocking his card by a calming voice. Raghav smiled in relief; he had moved quickly enough and avoided any difficulties with the bank's quick assistance. He got a confirmation SMS shortly after. Now that he was safer and more secure, Raghav realised how helpful it was to have the right number at the right time.

Karnataka Bank Customer Care Numbers – Quick Summary Table

Tips for Efficient Use

• For Immediate Card Blocking: Call 1800 425 1444 or SMS "BLOCK [last 4 digits]" to 5676791.
  
  
• For WhatsApp Banking: Send "Hi" to +91 96321 88999 to initiate services like balance inquiry and mini-statements.
  
  
• For NRI Assistance: Dial 080-2202 21555 or email nricell@ktkbank.com for dedicated support.
  
  
• For Grievance Redressal: Contact info@ktkbank.com or visit the Grievance Redressal Portal.

Detailed Karnataka Bank Customer Care Numbers by Service

a. General Customer Support

• Toll-Free Numbers:
  
  
  • 1800 425 1444 – General inquiries, balance confirmation, debit card blocking/unblocking, and more.
  • 1800 572 8031 – Alternate number for phone banking services.
  • 1800 425 1445 – For balance confirmation via missed call banking.
  • 1800 425 1446 – For mini statement via missed call banking.
    
    
• Chargeable Numbers:
  
  
  • 080-2202 1507 – Customer care.
  • 080-2202 1508 – Customer support.
  • 080-2202 1509 – General queries.
    
    
• When to Use: For general banking inquiries, account information, and basic assistance.

b. Karnataka Bank Credit Card Customer Care

• Card Activation, Billing Disputes, Limit Increase:
  
  
  • 1800 425 1444 – Primary toll-free number for credit card services.
    
    
  • 1860 180 1290 – SBI Credit Card customer care (since Karnataka Bank credit cards are issued in collaboration with SBI).
    
    
  • 39020202 – SBI Credit Card customer care.
    
    
• Lost Card Reporting and Replacement:
  
  
  • 1800 425 1444 – Primary toll-free number for reporting lost cards.
  • SMS: Send "BLOCK [last 4 digits]" to 5676791 from your registered mobile number.
    
    
• International Helpline (NRI Customers):
  
  
  • 022 22047529 – Mumbai office.
  • 022 22831041 – Mumbai office.
    
    
  • bom.intdiv@ktkbank.com – Mumbai office email.
    
    
• Tips: Always report a lost or stolen card immediately to prevent unauthorised transactions
  
  

c. Personal Loan & Home Loan Customer Care

• Loan Application Tracking & EMI Queries:
  
  
  • 1800 425 1444 – Primary toll-free number for loan-related inquiries.
    
    
  • 080-2202 1507 – Customer care.
  • 080-2202 1508 – Customer support.
  • 080-2202 1509 – General queries.
    
    
• Foreclosure Requests:
  
  
  • 1800 425 1444 – Primary toll-free number for foreclosure-related queries.
    
    
• Tips: For loan-related inquiries, have your loan account number ready to expedite the process.

d. Karnataka Bank NRI Customer Care

• International Helpline Numbers:
  
  
  • 080-2202 1555 – Dedicated NRI customer care.
    
    
  • 022 22047529 – Mumbai office.
    
    
  • 022 22831041 – Mumbai office.
    
    
  • bom.intdiv@ktkbank.com – Mumbai office email.
    
    
• Email and Callback Support:
  
  
  • nricell@ktkbank.com – Dedicated NRI cell email.
    
    
    
  • Get Callback: Use the Get Callback feature on the official website.
    
    
• Tips: For international assistance, it's advisable to call during Indian business hours (10:00 AM to 5:00 PM IST).

e. Emergency Services (Lost/Stolen Card, Fraud Report)

• Immediate Actions to Take:
  
  
  • 1800 425 1444 – Primary toll-free number for reporting lost or stolen cards.
    
    
  • SMS: Send "BLOCK [last 4 digits]" to 5676791 from your registered mobile number.
    
    
• Hotlisting Process:
  
  
  • 1800 425 1444 – Call to report and block your card.
    
    
  • SMS: Send "BLOCK [last 4 digits]" to 5676791.
    
    
• Tips: Immediately report any suspicious activity or unauthorised transactions to minimise potential losses.

Other Ways to Contact Karnataka Bank Customer Support

1. WhatsApp Banking

• How to Activate:
  
  
  1. Send "Hi" to +91 96321 88999 on WhatsApp.
  2. Enter the OTP sent to your registered mobile number.
  3. Accept the Terms & Conditions to activate the service

Services Offered:

• Balance inquiry
• Mini statement
• Branch/ATM locator
• Product information
• Account-related queries

Availability: 24/7, accessible even for non-customers.

2. SMS Banking

• How to Use:
  
  

  • Send an SMS from your registered mobile number to 9880654321.
     

Common Commands:

• Balance Enquiry: BAL <Account Number>
• Mini Statement: TRN <Account Number>
• Fixed Deposit Enquiry: FDE <FD Account Number>
• Loan Account Enquiry: LON <Loan Account Number>
• Cheque Status: CPS <Account Number> <Cheque Number>
• Cheque Book Request: CBR <Account Number>
• Stop Cheque Payment: STP <Account Number> <Cheque Number>

Note: Ensure your mobile number is registered with the bank.

3. Email Support

• Priority Queries:
  
  
  • For urgent issues or complaints, email info@ktkbank.com.
    
    
• General Queries:
  
  
  • For suggestions or feedback, email customerservice@ktkbank.com.
    
    
• NRI Support:
  
  
  • For NRI-related inquiries, email nricell@ktkbank.com.

4. Chatbot/Live Chat via Karnataka Bank Website/App

• Website:
  
  
  • Visit the official Karnataka Bank website and look for the chatbot icon at the bottom right corner.
    
    
• Mobile App:
  
  
  • Download the KBL Mobile Plus App from the Google Play Store or Apple App Store.
  • Use the in-app chat feature for assistance.

5. Social Media

• Twitter:
  
  
  • Follow and tweet to @KarnatakaBank for support.
    
    
• Facebook:
  
  
  • Like and message Karnataka Bank on Facebook for assistance.
    
    
• LinkedIn:
  
  
  • Connect with Karnataka Bank on LinkedIn for updates and support.

Tips:

• Always use your registered mobile number or email address when contacting the bank to ensure secure and prompt assistance.
  
  
• Contact the bank immediately through their official channels for sensitive issues like lost cards or unauthorised transactions.
  
  
• Keep your account details handy when contacting customer support for quicker resolution.

Karnataka Bank Grievance Redressal Process

Level 1: Customer Care

• Contact Methods:
  
  
  • Toll-Free Number: 1800 425 1444
  • Email: info@ktkbank.com
  • WhatsApp: +91 96321 88999
  • Online Portal: Raise Your Concerns
    
    
• Response Time: Typically within 7 days

Level 2: Regional Office

• When to Escalate: If the issue remains unresolved or unsatisfactory at Level 1.
  
  
• Contact Details:
  
  
  • Bengaluru: Deputy General Manager, Karnataka Bank Building, D No. 109, Bull Temple Road, Bengaluru – 560019, Karnataka
    
    
  • Phone/Fax: 080-22955800 / 080-22245034
  • Email: bangalore.ro@ktkbank.com 
• Response Time: 15 days from receipt of the complaint.

Level 3: Head Office

• When to Escalate: If the issue remains unresolved or unsatisfactory at Level 2.
  
  
• Contact Details:
  
  
  • Principal Nodal Officer: Shri Jayanagaraja Rao S, General Manager
    
    
  • Address: Karnataka Bank Limited, Post Box No. 599, Mahaveera Circle, Kankanady, Mangaluru – 575002, Karnataka
    
    
  • Phone: 0824-2228222
  • Fax: 0824-2225588
  • Email: info@ktkbank.com 
    
    
• Response Time: 30 days from receipt of the complaint.
  
  
• Further Escalation: If unresolved or unsatisfactory, escalate to the Banking Ombudsman

Level 4: Banking Ombudsman

• When to Escalate: If the issue remains unresolved or unsatisfactory at Level 3, or if the bank fails to respond within 30 days.
   

• Contact Details:
  
  
  • Office: Office of the Banking Ombudsman, Reserve Bank of India
  • Phone: 14440
  • Online Portal: RBI Complaints

Note: As per the Reserve Bank of India guidelines, if a complainant does not receive a satisfactory response from the bank within 30 days from the date of complaining, they have the option to approach the Office of the concerned Banking Ombudsman for redressal of their grievance. 

Conclusion

The first point of call for any banking support is Karnataka Bank's 1800 425 1444 toll-free number, which is open 24/7. Help is available by phone and is quick, reliable, and accessible.

FAQs on Karnataka Bank Customer Care

Q: What is Karnataka Bank’s toll-free customer care number?

You can call 1800 425 1444 for 24/7 customer support.

Q: How can I block my lost debit card?

Call 1800 425 1444 or SMS "BLOCK [last 4 digits]" to 5676791.

Q: Does Karnataka Bank offer WhatsApp Banking?

Yes, send "Hi" to +91 96321 88999 from your registered number.

Q: How can NRI customers contact Karnataka Bank?

NRI customers can call 080-2202 1555 or email nricell@ktkbank.com.

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