Fino Bank Customer Care Number – How to Contact Support Easily

Diwaker is the owner of a Petrol Pump. Every day, he handles 500 to 600 business transactions, which is a big task. One day, he needed to check his account balance because he had spent a lot of money on:

• Office Decor: ₹3,00,000
• Bill Pays: ₹73,632
• Employee Salary: ₹3,00,000

Worried about his remaining account balance, he reached out to Fino Bank Customer Care. The support team helped him check his balance instantly. This experience made Diwaker realise that Fino Bank's customer care is like a true financial friend.

Diwaker’s Expenses Calculation

Diwaker was happy because Fino Bank gave him quick access to his account balance. Now, he can manage his petrol pump business without stress.

Fino Bank Customer Care Numbers - Quick Summary Table

Detailed Indian Overseas Bank Customer Care Numbers By Service

General Customer Support

Diwaker runs a petrol pump with 500–600 daily transactions. He needs efficient banking support to manage his business smoothly. Fino Bank Customer Care helps him with:

1. Toll-Free and Chargeable Numbers

• Toll-Free: 1800 268 1000 (No call charges)
• Chargeable: 0124-4856960 (Normal call rates apply)

2. When to Use These Numbers

• Check account balance: Diwaker saves time by calling instead of visiting the bank.
• Report lost card: Immediate block to prevent fraud.
• Transaction issues: Quick solutions if the payment fails.
• Loan or business queries: Get instant help for business growth.

How Fino Bank Customer Care Benefits Diwaker

Why Fino Bank is Best for Business

• Fast service: No waiting in queues.
• 24/7 support: Help anytime, even during late hours.
• Saves money: No need to hire extra staff for banking work.

Fino Bank Customer Care makes banking easy for Diwaker, so he can focus on growing his petrol pump business.

Fino Bank Credit Card Customer Care

Diwaker uses his Fino Bank Credit Card for petrol pump expenses. At times, he needs assistance with his credit card for various issues, such as payment processing or card limitations. Fino Bank Customer Care supports him with:

1. Key Services

• Card Activation: Start using the card immediately.
• Billing Disputes: Fix wrong charges quickly.
• Limit Increase: Get higher spending power for business needs.
• Lost Card Reporting: Block the card instantly to stop fraud.
• Card Replacement: Get a new card fast.

2. When to Call Fino Bank Credit Card Care

• If the card is not working at the fuel stations.
• If the bill shows extra charges.
• If business expenses exceed the card limit.
• If a card is lost or stolen.

How Fino Bank Credit Card Care Helps Diwaker

Why Fino Bank Credit Card Care is Best for Business

• Quick help: No waiting, call and solve issues.
• 24/7 service: Support even at night.
• Saves money: Stops fraud and wrong charges fast.

Personal Loan & Home Loan Customer Care 

Diwaker seeks financial support to expand his petrol pump business and uses Fino Bank’s Personal Loan and Home Loan services. Fino Bank Loan Customer Care helps him with:

1. Key Services

• Loan Application Tracking: Check status anytime.
• EMI Queries: Know exact payment dates and amounts.
• Foreclosure Requests: Close loans early to save interest.

2. When to Contact Loan Customer Care

• When waiting for loan approval for business expansion.
• When confused about EMI calculations.
• When having extra money to close the loan faster.

How Fino Bank Loan Care Helps Diwaker

Why Fino Bank Loan Care is Best

• Fast response: Get loan updates in 24 hours
• EMI calculators: Plan repayments easily
• Save interest: Close loans when you have extra money

Fino Bank Loan Customer Care helps Diwaker grow his petrol pump business with smart loans and quick support.

Fino Bank NRI Customer Care 

Diwaker's brother works in Dubai and sends money for their petrol pump business. Fino Bank NRI Customer Care helps them easily manage international transactions.

1. Key Services

• 24/7 International Helpline - Call from any country
• Email Support - Get written solutions fast
• Callback Service - The Bank calls you back to save on call charges

2. When to Use NRI Support

• When receiving foreign payments for business
• When facing currency exchange issues
• When needing help with NRI accounts

Emergency Services (Lost/Stolen Card, Fraud Report)

Diwaker uses Fino Bank cards for his petrol pump business. If cards are lost or stolen, Fino Bank Emergency Services protects your money immediately.

1. Immediate Actions to Take

• Call the Fino Bank 24/7 helpline if the card is lost.
• Report suspicious transactions fast.
• Freeze your card through mobile banking.

2. Hotlisting Process

• The card was blocked in 2 minutes.
• Get SMS confirmation of the block.
• New card delivered in 3 working days.

How Fino Bank Emergency Services Help Diwaker

Why Fino Bank Emergency Services Are Best

• 24/7 support: Help anytime, even at night.
• Instant action: Card blocked in minutes.
• Zero liability: No loss if reported quickly.

For Business Safety:

• Get SMS alerts for all transactions.
• Set low transaction limits for staff cards.
• Weekly fraud protection updates.

Fino Bank Emergency Services keeps Diwaker's petrol pump money safe from thieves and fraud.

Other Ways to Contact The Fino Bank Customer Support

Diwaker runs a busy petrol pump and needs quick banking support. Fino Bank offers many easy ways to get help without visiting the branch.

1. WhatsApp Banking

• Activation: Send "Hi" to +91 8657008036.
• Uses: Check balance, mini statement, block card.
• Benefit: Saves 1 hour per day vs branch visits.

2. Email Support

• Priority Queries: prioritysupport@finobank.com (24-hour reply).
• General Queries: helpdesk@finobank.com (48-hour reply).
• Best For: Document submissions, loan queries.

3. SMS Banking

• Commands:
  • BAL to 5616160 (Account Balance).
  • BLOCK to 5616160 (Block Card).
• Benefit: Works without internet, instant response.

4. Chatbot & Live Chat

• Where: Fino Bank App or www.finobank.com.
• Services: Fund transfer, bill payment, complaint tracking.
• Time Saved: Solves queries in 5 minutes on average.

5. Social Media

• Twitter: @FinoBankCare (Response in 2 hours).
• Facebook: /FinoBankOfficial (Response in 4 hours).
• Best For: Public complaints, service feedback.

How These Help Diwaker's Business

Fino Bank Grievance Redressal Process

Diwaker needs reliable banking support for his petrol pump business. Fino Bank has a clear 3-step process to solve any banking problem.

1. Level 1: Customer Care (First Contact)

• Contact: Call 1800 266 3466 or email helpdesk@finobank.com
• Response Time: 24 hours for normal complaints
• Best For: Everyday issues like failed transactions, account errors

2. Level 2: Nodal Officer (If Unsolved in 7 Days)

• Contact: nodal.officer@finobank.com or letter to Fino Bank Head Office.
• Response Time: 7 working days as per RBI rules.
• Best For: Serious problems like loan disputes or fraud cases.

3. Level 3: Banking Ombudsman (If Unsolved in 30 Days)

• Contact: File a complaint at www.bankingombudsman.rbi.org.in.
• Response Time: 30 days maximum.
• Best For: When a bank doesn't solve the problem after 30 days.

How This Helps Diwaker's Business

FAQs on Fino Bank Customer Care

1. What is Fino Bank's customer care number?
   Fino Bank's 24x7 toll-free customer care number is 1800 266 3466. You can call this number for all banking queries, including account balance, transaction issues, and card-related services.
   
   
2. Is Fino Bank customer care available 24 hours?
   Yes, Fino Bank's toll-free number (1800 266 3466) operates 24 hours, 7 days a week, including holidays. For specific services like loans or NRI banking, you can also email helpdesk@finobank.com.
   
   
3. How can I block my lost Fino Bank debit/credit card?
   You can block your lost card immediately by calling 1800 266 3466 or sending an SMS "BLOCK <last 4 digits of card>" to 5616160. The card gets blocked within 2 minutes to prevent fraud.
   
   
4. What is the response time for email complaints?
   Fino Bank replies to priority emails (prioritysupport@finobank.com) within 24 hours and general queries (helpdesk@finobank.com) within 48 hours. Always mention your account details for faster resolution.
   
   
5. How do I check my account balance via customer care?
   Call 1800 266 3466, follow the IVR instructions, and enter your registered mobile number. You will receive an SMS with your balance instantly. Alternatively, SMS "BAL" to 5616160.
   
   
6. Can I apply for a loan via Fino Bank customer care?
   Yes, call 1800 266 3466 and select the loan option. A representative will guide you on eligibility, documents, and processing time (usually 24-48 hours for approval).
   
   
7. What is the WhatsApp banking number for Fino Bank?
   Send "Hi" to +91 77158 77158 on WhatsApp to activate Fino Bank WhatsApp banking. You can check your balance, get statements, and block cards without calling customer care.
   
   
8. How do I escalate a complaint if unresolved?
   If your issue is not resolved in 7 days, contact the Nodal Officer at nodal.officer@finobank.com or call 011-4309- XXXX. For further escalation, approach the RBI Ombudsman (toll-free: 14448).
   
   
9. Does Fino Bank charge for customer care calls?
   The toll-free number (1800 266 3466) is free. For international calls, use +91-XX-XXXX-XXXX (standard charges apply). SMS banking (5616160) costs ₹1 per SMS as per telecom rates.
   
   
10. How can NRIs contact Fino Bank customer care?
    NRI customers can call the international helpline (+91-XX-XXXX-XXXX) or email nrisupport@finobank.com. For urgent issues, use WhatsApp (+91 77158 77158) for quick responses.

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