Bank of Maharashtra Customer Care Number

The Bank of Maharashtra customer care number is a dedicated helpline that provides 24/7 assistance for all your banking queries, complaints, and support needs. For instance, Raj Verma, a small business owner from Pune, recently noticed a discrepancy of ₹25,000 in his account. 

He immediately contacted the Bank of Maharashtra customer care number. Within minutes, a representative responded, verified his details, and assured him of a resolution. The Bank of Maharashtra customer care number proved to be a lifeline, guiding Raj through the process step-by-step.

This wasn’t the first time Raj used the Bank of Maharashtra customer care number, and every experience left him more confident in the bank’s support system. The Bank of Maharashtra customer care number is reliable, efficient, and accessible 24/7.

Detailed Bank of Maharashtra Customer Care Numbers by 

Service

Bank of Maharashtra provides a structured customer support system to assist users with queries ranging from account management to fraud reporting. Whether you're facing issues with digital banking, cards, or loan services, the bank has dedicated helpline numbers to ensure quick and efficient resolutions.

a.General Customer Support

How Anita Saved ₹5,000 Using the Bank of Maharashtra Customer Care Number

Anita Sharma, a schoolteacher from Nagpur, was shocked to see an unauthorised transaction of ₹5,000 from her account late at night. Without panicking, she quickly dialled the Bank of Maharashtra customer care number — 1800-233-4526, an All-India toll-free number. The support team immediately blocked her card and assured her the amount would be recovered.

The next morning, her brother Ravi called 1800-102-2636, another toll-free Bank of Maharashtra customer care number, after he misplaced his ATM card with ₹12,000 still in the account. Because of the prompt service, no money was lost.

These Bank of Maharashtra customer care numbers are ideal for urgent help like blocking cards, reporting fraud, or account queries. They’re completely free, making them perfect for late-night or emergency situations when every rupee counts.

b.Bank of Maharashtra Credit Card Customer Care

How Ramesh Resolved His Credit Card Issues with the Bank of Maharashtra Customer Care Number

Ramesh Patil, a software engineer from Nashik, recently received his new credit card from Bank of Maharashtra. Unsure how to activate it, he called the Bank of Maharashtra customer care number — 1800-233-4526, a toll-free line available across India. In less than 5 minutes, his card was activated without any hassle.

A few weeks later, Ramesh noticed a billing dispute of ₹3,200 on his statement. Once again, he contacted the same Bank of Maharashtra credit card customer care number, and the team immediately logged his complaint and assured a resolution within 7 working days.

He also used the 1800-233-4526 number to request a credit limit increase, as he was planning a purchase worth ₹45,000. The request was processed smoothly after verification.

Unfortunately, Ramesh later misplaced his card with ₹18,000 available credit. He quickly reported the lost card and requested a replacement through the Bank of Maharashtra customer care number, avoiding any unauthorised use.

c.Personal Loan and Home Loan Customer Care

How Priya Managed Her Loan Queries with the Bank of Maharashtra Customer Care Number

Priya Joshi from Aurangabad had recently applied for a home loan of ₹25,00,000 from Bank of Maharashtra. To track her application status, she dialled the Bank of Maharashtra customer care number — 1800-233-4526, a toll-free helpline available nationwide. The representative quickly provided her with the latest update and the expected approval date.

Later, when Priya had a question about her ₹19,000 monthly EMI, she again used the same Bank of Maharashtra personal loan and home loan customer care number. The executive not only clarified the EMI structure but also helped her download the repayment schedule.

A year into her loan of ₹3,50,000, Priya decided to foreclose it. She called 1800-233-4526 to understand the foreclosure process and applicable charges. The support team explained the steps and even emailed her the required forms.

d.Bank of Maharashtra NRI Customer Care

Rahul Deshmukh, an NRI living in Dubai, wanted to update his overseas contact details linked to his Bank of Maharashtra account holding ₹4,80,000. Unsure about the process, he reached out to the Bank of Maharashtra NRI customer care through WhatsApp chat at +91 8956032176. A representative responded within minutes and guided him through the documentation process.

For formal queries like account opening, fund transfers, or investment advice, Rahul used the Bank of Maharashtra NRI email support by writing to nriservices@mahabank.co.in.  He received a detailed response within 24 hours.

During a visit to India, he wanted to schedule a callback to avoid international call charges. The Bank of Maharashtra NRI customer care promptly arranged a callback at his preferred time, helping him resolve an issue regarding a ₹1,25,000 fixed deposit.

Whether you're in the UAE, USA, or UK, the Bank of Maharashtra NRI customer care team offers reliable support through chat, email, and callback service, ensuring smooth banking no matter where you are.

e.Emergency Services (Lost/stolen card, fraud report)

Bank of Maharashtra Customer Care Emergency Services: Act Fast to Stay Safe

When Sanjay Mehta noticed a suspicious transaction of ₹9,500 from his Bank of Maharashtra account, he knew he had to act quickly. He immediately dialled 1930, the Bank of Maharashtra toll-free cyber fraud helpline, to report the incident through this website. The customer care team promptly guided him through the emergency response steps.

In cyber fraud, lost or stolen cards, or unauthorised transactions, calling 1930 ensures your issue is reported and tracked without delay. The team helps initiate the hotlisting process, which instantly blocks your card or account access to prevent further loss.

The Bank of Maharashtra customer care emergency service ensures you're protected when every second and every rupee matters.

Other Ways to Contact Bank of Maharashtra Customer Care Number

WhatsApp Banking: Steps to activate and use

Steps to Activate and Use Bank of Maharashtra WhatsApp Banking:

1. Save the Official Number
   Begin by saving 70660 36640 in your phone’s contacts under a recognisable name like “BoM WhatsApp Banking.”
   
   
2. Start the Conversation
   Open WhatsApp and search for the saved contact. Start the chat by simply sending the word “Hi.”
   
   
3. Receive the Menu
   After you send “Hi,” you will receive a menu of available banking services. These typically include options like:
   
   
   • Account balance enquiry
   • Mini-statement
   • Cheque book request
   • Enquiry about cheque status
   • ATM/Branch Locator
   • Opt-In / Opt-Out services
     
     
4. Select a Service
   Reply with the number or keyword corresponding to the service you need. For example, reply with “1” for balance enquiry or “2” for mini-statement.
   
   
5. Follow the Prompts
   Depending on the service you select, you may be asked to provide additional details such as your account or registered mobile number. Follow the on-screen instructions carefully.
   
   
6. Get Real-Time Responses
   The system will respond instantly with the requested information or confirmation of the action (like card request submission or account details).
   
   
7. End or Continue the Chat
   You can continue using other services by selecting more options or simply closing the chat when done. You can return anytime by reopening the conversation and typing “Hi” again.

Bank of Maharashtra WhatsApp Banking is available 24x7 and is free to use, making it an efficient way to manage your basic banking needs on the go.

Email Support: Priority and general queries

When Sneha Kulkarni from Pune noticed an unauthorised transaction of ₹7,850 on her account, she needed a fast and formal way to raise the issue. She immediately emailed hocomplaints@mahabank.co.in, the priority customer care email for serious complaints like fraud, service denial, or failed transactions. Within 24 hours, she received a reply with a complaint reference number and was informed that the investigation had begun.

A few weeks later, Sneha had a general question about updating her communication address and wanted to avoid calling the helpline. This time, she used cmcustomerservice@mahabank.co.in, the 

Bank of Maharashtra email for general customer service queries. She received step-by-step guidance, along with the required forms, in her inbox the next day.

Use hocomplaints@mahabank.co.in for urgent issues that require escalation or immediate attention.
 

Use cmcustomerservice@mahabank.co.in for non-urgent, day-to-day service requests or questions.

SMS Banking: Common commands for quick tasks

Ravi Sharma, a college student from Nagpur, needed to check his account balance urgently but had no internet access. Instead of visiting a branch or calling customer care, he used Bank of Maharashtra SMS Banking —a fast and offline method to perform basic banking tasks.

To check his balance, Ravi sent the SMS:

BALAVL <account number> <MPIN>
 

to 9975494909. Within seconds, he received a message showing his available balance, saving both time and effort.

Chatbot/Live chat via the Bank of Maharashtra website/App

Bank of Maharashtra offers a Chatbot and Live Chat feature on its official website and mobile app for instant customer support. Whether you need help with account details, loan queries, or ATM locations, the chatbot provides real-time assistance.

To use it:

• Website: Visit the official website of the Bank of Maharashtra and click the chat icon.
• Mobile App: Open the Mahamobile Plus app and go to the Help or Chat section.

It’s available 24x7 and is ideal for quick, everyday banking queries.

Social Media: Twitter, Facebook handles

For quick updates, announcements, and customer assistance, Bank of Maharashtra is active on major social media platforms.

You can follow and connect with them at:

• Twitter/X: @mahabank
• Instagram: @mahabank
• Facebook: Bank of Maharashtra Facebook Page

They also maintain a dedicated LinkedIn presence for GMBVM (Gramin Mahila Va Balak Vikas Mission) to share initiatives and development programs.

Bank of Maharashtra Grievance Redressal Process

If you have a concern or complaint, the first step is to approach the Branch Manager of your nearest Bank of Maharashtra branch. Most issues related to transactions, services, or account discrepancies are often resolved quickly at this level. 

Customers can lodge their complaints in writing, through email, or directly in person. The bank strives to address grievances promptly to ensure customer satisfaction and avoid escalation.

Level 1: Customer Care

At Level 1, customers are encouraged to first report their complaint to the Branch Manager of the concerned Bank of Maharashtra branch. This is the primary step in the grievance redressal process, aimed at providing immediate resolution at the branch level.

For example, if Meena Patil notices an incorrect deduction of ₹2,500 from her account, she can visit or contact her home branch and report the issue directly to the Branch Manager. Most service-related concerns, including delays, service errors, or transaction issues, are typically resolved at this stage without the need to escalate further.

If the complaint is not satisfactorily resolved at this level, customers may proceed to Level 2, involving Zonal Heads or higher authorities.

This structured approach ensures that Bank of Maharashtra addresses issues efficiently, beginning with frontline resolution.

Level 2: Nodal Officer Details

Click here to know the full nodal officer details for public grievances at the branches

Level 3: Banking Ombudsman Escalation Process

After exhausting all the machinery channels, if the customer is still not satisfied, he/she may write to the chairman& Managing Director of the bank.. In any case, if the complaint remains unresolved for more than a month, OR if they/are not satisfied with the reply given by the bank, the complaint is free to take recourse to the following:

• The Banking Ombudsman is located in State Capitals under the RBI Ombudsman Scheme 2006
• Directorate of Public Grievances, Government of India, Cabinet Secretariat, Sansad Marg, New Delhi
• The District Consumer Forum Under the Consumer Protection Act 1985

FAQ’s

How can I contact Bank of Maharashtra customer care? 

You can contact customer care by calling 1800-233-4526 (toll-free) or emailing customercare@mahabank.co.in.

What are the working hours for Bank of Maharashtra customer care? 

Customer care is available 24/7 for general inquiries and support.

How do I block my Bank of Maharashtra debit/credit card? 

Call 1800-233-4526 immediately or visit the nearest branch to block your card.

How can I register a complaint with the Bank of Maharashtra? 

Visit the official website or contact customer care through phone or email to register complaints.

Can I track the status of my complaint? 

Yes, you can track your complaint status by contacting customer care or using the grievance tracking tool on the website.

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