Author
LoansJagat Team
Read Time
10 Min
05 Apr 2025
Ms. Shagun, a new 68-year-old Jaipur resident, recently acquired her first ATM card from Union Bank. She was happy with her ATM card because she had spent decades going to the bank counter to perform any type of transaction and is looking forward to being able to withdraw cash and check her bank balance whenever she wants. However, she must generate her ATM PIN, which appears to be as difficult as doing a crossword puzzle in a different language. What happens if I press the wrong key?
Just like Ms. Shagun, you may be unsure of where to start while gazing at your Union Bank ATM card. This post is for you. Whether you are a highly technical individual or a newbie to the world of digital banking, we will walk you through the process of safely and confidently obtaining your Union Bank ATM PIN.
Note to remember: avoid using 0000, 1111, or 1234, a date of birth or a consecutive number for setting up of your ATM PIN. Always remember to use a unique 4-digit PIN and make sure not to share it with any individual.
By reading this article, you will not only have a secure PIN but also the knowledge to use it with ease.
The primary methods are online or offline. They are easy, secure, and designed to offer a seamless banking experience. Union Bank is available to you, whether you prefer the ease of internet channels or the trust in visiting the bank branch. So, let’s go and see which one seems best for you.
If you are comfortable with digital platforms, Union Bank provides online options for generating your ATM PIN. They either use online banking or a mobile banking app. This will be ideal for Shagun, whether she needs to generate her PIN at home or when abroad. They are quick, simple, and available 24 hours a day,7 days a week, removing the need to visit a branch or ATM.
Offline methods are suitable for people who prefer a hands-on approach, such as Shagun. Change your PIN at any Union Bank ATM or local branch. These options are ideal if you prefer in-person service or are afraid to use online banking. They are extremely secure, allowing Shagun to perform the treatment. Regardless of the method Shagun chooses, Union Bank assures a smooth and secure transaction. Let's take a deeper look at these possibilities to help Shagun set her PIN.
Online Methods
Here are the step-by-step instructions:
a. Fill in your user ID and password.
Note: Ensure your mobile number is registered with the bank to receive the OTP.
2. Steps to Generate Union Bank ATM Pin Using Mobile Banking App
Alternatively, Shagun can use the Union Bank app to set her ATM PIN:
Step | Action |
1 | Download and install the Union Bank app from the App Store or Google Play Store. |
2 | Log in using your Mobile Number and MPIN or Internet Banking credentials. |
3 | Tap on 'Services' and select 'Card Services. ‘ |
4 | Choose 'Generate Debit Card PIN'. |
5 | Select your Debit Card from the list. |
6 | Enter the 3-digit CVV number located on the back of your card. |
7 | Input your preferred 4-digit PIN, confirm it, and tap 'Submit. ‘ |
8 | An OTP will be sent to your registered mobile number; enter this OTP to finalize the PIN generation. |
Note: Ensure your mobile number is registered with the bank to receive the OTP.
3. Steps to Generate Union Bank ATM Pin via Customer Care
Shagun can also generate her ATM PIN by contacting Union Bank's Customer Care:
Step | Action |
1 | Dial the Union Bank Customer Care number: 1800 222 243 |
2 | To generate an ATM PIN, follow the instructions on the IVR (Interactive Voice Response). |
3 | Provide your ATM card information and registered mobile number for verification. |
4 | Answer security questions or provide any other information required to verify your identity. |
5 | Request to create a new ATM PIN. |
6 | You will receive an OTP (One-Time Password) on your registered mobile number. |
7 | Share the OTP with the customer care executive to confirm your request. |
8 | Set a new 4-digit ATM PIN as guided by the executive. |
9 | You’ll receive a confirmation once your PIN is successfully generated. |
Customer Care Number | Availability |
1800 222 243 | 24x7 |
4. SMS Banking
Union Bank offers PIN generation through SMS for added convenience:
Step | Action |
1 | Open the messaging app on your mobile phone. |
2 | Type a message in the format: PIN<space>Last 4 digits of your ATM Card. |
3 | Send the message to the Union Bank SMS banking number: 09223008486 |
4 | You’ll receive an OTP (One-Time Password) on your registered mobile number. |
5 | Follow the instructions in the SMS to set your new 4-digit ATM PIN. |
6 | Once done, you’ll receive a confirmation message. |
Offline Methods
Shagun can visit the nearest Union Bank branch to generate her ATM PIN.
Step | Action |
1 | Locate the nearest Union Bank branch. |
2 | Visit the branch during working hours (typically 10:00 AM to 4:00 PM, Monday to Friday, and 10:00 AM to 1:00 PM on Saturdays). |
3 | Carry your ATM card and a valid proof (e.g., Aadhaar, PAN, or Passport). |
4 | Request the bank representative to assist you in generating or resetting your ATM PIN. |
5 | Fill out the required form (if any) and follow the instructions provided by the representative. |
6 | Set a new 4-digit ATM PIN of your choice. |
7 | You’ll receive a confirmation once your PIN is successfully set. |
Let us look at what documents are the document required before visiting the Branch:
Requirement | Details |
Valid Photo ID Proof | Carry a government-issued photo identification document. |
Account Details | Provide your account number and other relevant information. |
Assistance | Approach the customer service desk for guidance on PIN generation. |
PIN Generation | The bank staff will assist you in setting up your new ATM PIN. |
2. Steps to Generate Union Bank ATM Pin via Union Bank ATM
Shagun can also set her ATM PIN directly at a Union Bank ATM:
Step | Action |
1 | Visit any Union Bank ATM. |
2 | Insert your Debit Card into the ATM. |
3 | Select the 'Generate ATM PIN' option from the menu. |
4 | Enter your registered mobile number. |
5 | An OTP will be sent to your registered mobile number; enter this OTP on the ATM screen. |
6 | Set your desired 4-digit PIN and confirm it. |
3. Step to Generate Union Bank ATM Green Pin
A Green PIN is a renewable and secure way to generate your ATM PIN, eliminating the need for a physical PIN card. Instead of waiting for a paper PIN to arrive in the mail, you can generate your PIN instantly via SMS, ATM, or other digital methods. This technique is not only faster, but it also produces less paper waste, making it a more environmentally responsible option. If you want a quick and sustainable way to set your ATM PIN, the Green PIN option is great. Here's how to create it:
Step | Action |
1 | Visit any Union Bank ATM or use the Mobile Banking App. |
2 | Select the Generate Green PIN option. |
3 | Enter your registered mobile number to receive an OTP. |
4 | Verify the OTP received on your mobile. |
5 | Create a new 4-digit ATM PIN of your choice. |
6 | Confirm the new PIN and complete the process. |
7 | You’ll receive a confirmation message once your Green PIN is successfully set. |
4.
Security Tips for Union Bank ATM PIN Management
Managing your ATM PIN securely is crucial to protecting your bank account from unauthorized access. Here are some essential security tips recommended by Union Bank to help you safeguard your PIN:
Tip | Description |
Never Share Your PIN | Never share your ATM PIN with anyone, including family members and bank employees. |
Memorize Your PIN | Avoid writing or saving your PIN to your phone or computer. |
Strong PIN | Select a unique 4-digit PIN that is difficult to guess (avoid 1234 and birth dates). |
Change Your PIN Regularly | To increase security, update your ATM PIN frequently. |
Beware of Shoulder Surfing | When typing your PIN into an ATM or POS machine, cover the keypad. |
Avoid Public Wi-Fi | Do not generate or reset your PIN when using an unprotected public Wi-Fi network. |
Lost or Stolen Cards | If your ATM card is lost or stolen, notify the bank right away so it can be blocked. |
Transaction Alerts | To keep track of your account activities, set up SMS alerts for all transactions. |
Skimming Devices | Before utilizing the ATM, ensure that no suspicious equipment or cameras are present. |
Use Official Channels | For PIN-related services, always use Union Bank's official website, app, or ATMs. |
Transaction Alerts | Allow Transaction Alerts to detect unauthorized transactions. |
By following these guidelines, you can keep your ATM PIN and bank account secure. For further assistance, contact Union Bank’s customer care at 1800 222 243 (Toll-Free)
Via App: Go to Cards > Reset ATM PIN and authenticate using OTP. After that, go to a Union ATM, insert your card, and select Forgot PIN to generate a new one using OTP.
2. How long does it take to generate an ATM PIN by SMS?
The PIN is sent instantly upon SMS verification. If you do not receive it, make sure your mobile number is linked to your account and try again.
3. Is there a charge to generate a Union ATM PIN?
No, Union Bank does not charge for ATM PIN generation or reset through any channel (online, SMS, or branch).
4. Can I use my Union ATM PIN internationally?
Yes, all ATMs connected to Visa and Mastercard accept your 4-digit PIN. To prevent transaction blocks, let the bank know before you leave.
5. How can I change my existing Union ATM PIN?
Via ATM: Insert your card, select Change PIN, enter your previous PIN, then create a new one. Via Pay: Go to Cards > Change ATM PIN.
6. What is the validity of the Instant (Green) PIN?
The immediate PIN sent by SMS is valid for 72 hours. After that, you must generate a new PIN.
7. What if my recently generated PIN is not working?
Make sure you're using the most recent PIN and haven't mixed up the digits. If the problem continues to exist, contact customer service at 1800 222 243.
8. What can I do if my ATM card is lost or stolen?
Immediately block the card via Pay (Cards > Block Card) or via customer service. A new card and PIN will be supplied.
9. Is it possible for NRIs to create a Union ATM PIN globally?
Yes! Use Internet Banking, the app, or contact Union's NRI helpline (+918061817110). Ensure that your international mobile number is registered.
10. How many times can I attempt my ATM PIN?
After 3 consecutive incorrect tries, your card will be temporarily disabled. Unblock it with the app, an ATM, or customer service.
11. Is the ATM PIN the same as the mobile banking password?
No, your ATM PIN is a four-digit code for cash withdrawals, but the mobile banking password is used for the app/internet banking login.
12. What should I do if my mobile phone number is not linked to my Union Bank account?
To update your mobile number, go to your nearest Union Bank office and bring your ATM card and a valid government ID (Aadhaar, PAN, etc). Once registered, you can generate a PIN via SMS, app, or IVR.
13. Is the ATM PIN the same as the smartphone banking password?
No. Your ATM PIN is a four-digit code for cash withdrawals, but the mobile banking password is used for the app/internet banking login.
14. How long does the Union Bank ATM PIN remain valid?
The PIN does not expire, but it is recommended that you change it every 6-12 months to ensure security.
Other Bank ATM Pin Generations | ||
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LoansJagat Team
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