Let’s say Rani, a customer of Bank of India, wants to verify her account.

She opens her monthly statement and notices a balance certificate charge of ₹150 (she's taking a loan, isn't it fascinating?).
And, she had asked for an extra statement for ₹25. The good news? Her monthly statement and e-statement were completely free!
However, Rani’s statement had 12 pages (yikes!), so she paid ₹5 for the extra 2 pages. In total, Rani spent ₹150 + ₹25 + ₹10 for the additional pages, making it ₹185.

She’s happy that she can easily keep track of these charges and get the services she needs without much hassle!

This example shows how a Bank of India statement helps manage expenses and stay on top of finances!

What is a Bank of India Statement?

A Bank of India statement is a record that displays all transactions (both credits and debits) in your account for a given period, typically a month. It contains information such as your account number, bank details, transaction history, and opening and closing balances. Statements may be viewed online or mailed to you. They are employed to monitor spending, verify errors, or establish income when getting loans or credit.

How to Get a Bank of India Statement?

1. Here’s the step-by-step process on how to download the Bank of India Statement via Net Banking:

Visit the official website of the Bank of India.
Click on the ‘Internet Banking’ option in the top right corner of the page.
Select the 'Login' option under the 'Personal' section from the dropdown menu.
Read the disclaimer carefully and click on the ‘Agree’ option.
On the next page, enter your user ID, Password, and captcha.
Click on the ‘Submit’ option to log in to internet banking.
Once you are successfully logged in, you will be redirected to the homepage.
After logging in, go to the ‘My Accounts’ section, then select ‘Statement of Accounts.’
Select the account, specify the desired date range, and choose the format, download type, and account number for the statement.
Click on the ‘Proceed’ button.
Enter the OTP received on your registered mobile number and click on the ‘Proceed' option.
Click on the ‘Download' button to get the statement in PDF format.
The downloaded file will be password-protected, and you'll need the password to open the PDF.

2. Here’s the step-by-step process on how to download the Bank of India Statement via the BOI Mobile App:

Download the ‘BOI Mobile’ app from the Google Play Store or the Apple App Store.
Install the application on your device.
Open your BOI mobile app and enter your User ID and PIN to log in.
Once you are successfully logged in, you will be redirected to the homepage.
Click on the ‘M Passbook’ option in the left corner of the page.
Select the statement period you want to download and click on the ‘Confirm’ option.
Click on the symbol of ‘Download’ at the bottom of the page.
You can see your statements in the file manager.

3. Here’s the step-by-step process on how to download the Bank of India Statement via SMS:

To receive a Bank of India mini statement through SMS, do the following:

Register for Mobile Banking: Ensure your mobile number is registered with the Bank of India for mobile banking. You will be sent a 4-digit SMS password after registration.

Send the SMS: Open your SMS application, enter "TRANS <Your 4-digit SMS Password>", and send it to +919810558585.

Receive the Mini Statement: You will receive an SMS containing information about your last 5 transactions.

4. Here’s the step-by-step process on how to download the Bank of India Statement via missed call:

To obtain a Bank of India mini statement through a missed call, do the following:

Register Mobile Number: Ensure that the mobile number you are using is registered with your Bank of India account.

Dial Missed Call Number: Dial either 09015135135 or 09266135135 from your registered mobile number.
Wait for the Call to Hang Up: The call will hang up after a few rings.

Receive the SMS: You will receive an SMS with your account number and a mini-statement of recent transactions.

This service is available 24/7 and is free of charge.

5. Here’s the step-by-step process on how to download the Bank of India Statement via a branch visit:

Go to Your Nearest Branch: Locate the nearest Bank of India branch using their branch locator on the app or website.

Speak to a Banking Executive: At the branch, speak with a banking executive or customer service officer and inform them you require a statement.

Provide Account Information: Provide your account number and any other information that is needed, like your date of birth, for identification purposes.

Define the Statement Period: Inform them of the period for which you would like to receive the statement (e.g., the last 3 months or a specific date range).

Request a Paper Copy: Request a paper copy of the statement, although digital versions may be an option as well.

Get the Statement: The executive will deal with your request and give you the statement. Check it carefully to ensure that it's for the right time.

Understanding the Bank of India Statement:

A Bank of India statement is a record of all transactions in your account within a specified period, typically a month. It helps you monitor your finances and maintain accuracy. The following is what you will get in a standard Bank of India statement:

General Information:

Account Details: Your name, account number, and type of account (e.g., savings or current).
Statement Period: Dates included in the statement (e.g., April 1st to April 30th).
Bank Information: Contact details and branch information for the Bank of India.

Transaction History:

Deposits: Funds deposited into your account, such as cash deposits, transfers, and salary credits.
Withdrawals: Funds withdrawn from your account, such as ATM withdrawals, cheque withdrawals, and electronic transfers.
Transfers: Funds transferred to or from other accounts, such as other Bank of India accounts or other banks.
Charges: Any bank fees, such as ATM usage fees or account maintenance fees.
Interest Earned: Any interest that has been added to your account over the statement period.

Balances:

Opening Balance: Your balance at the beginning of the statement period.
Closing Balance: Your balance at the end of the statement period.

Additional Information:

Transaction Descriptions: Each transaction has a short description (e.g., "ATM Withdrawal," "NEFT Transfer," "POS Purchase") to make it easier to understand.
Mini Statement: A list of recent transactions (e.g., the previous 5 transactions), available through mobile banking, net banking, SMS, or ATM.
Online Access: You can view your Bank of India statement online via net banking or mobile banking websites, usually in PDF format.

Why Check Statements:

Monitoring Finances: Viewing your statement frequently helps monitor your expenditure, income, and financial activity.
Finding Errors: Verify that all transactions are accurate and there are no unauthorised charges.
Planning Your Finances: Utilise your statement to budget, track expenses, and make smart financial choices.
Documentation of Income: Statements can be used as documentation of income for loans or other reasons.

What are the Charges on the Bank of India Statement?

Here’s the information about the Bank of India (BOI) statement charges in a table format:

Service	Charge	Explanation
Monthly Statement (CD/CC/OD accounts)	Free	Provided once a month for CD/CC/OD accounts without charge.
E-Statement (SB/CD/CC/OD)	Free	Auto-generated or on request for SB, CD, CC, and OD accounts at no cost.
Balance Certificate (SB/CD/CC/OD)	₹150 per occasion	Charged for issuing a balance certificate for any of these accounts.
Additional Statements	₹25 per statement	Charged for additional statements beyond the monthly statement.
Additional Pages (if exceeding 10 pages per ID)	₹5 per additional page	Charged for extra pages beyond the standard 10 pages per client ID.
Mini Statement	Free	Available free of cost through various channels like SMS, mobile banking, etc.
Statement of Account (as per CDSL/NSDL norms)	Free	Provided free as per CDSL/NSDL requirements.
Saving Bank Accounts (Statement with balances and entries)	₹100	Charged for statements with balances and entries from the last print, with extra charges for exceeding the standard page limit.
Issue of First/Original SB Passbook	Free	No charge for the first passbook issued.
Continuation Passbook	Free	No charge for continuation of a passbook.

Let’s understand it with the help of an example:

Rani, a customer of Bank of India, recently had to verify her account information and was charged several fees. She was relieved to hear that her monthly statement and e-statement were free. But when she asked for a balance certificate for a loan, she was charged ₹150. Subsequently, she requested another statement, which cost her ₹25, and if her statement was more than 10 pages, there would be an additional ₹5 per page.

Monthly Statement: Free
E-Statement: Free
Balance Certificate: ₹150
Additional Statements: ₹25
Additional Pages: ₹5 per page

Ultimately, Rani was content that she could easily keep up with her charges and avail herself of the services she required.

Bank of India Mini Statement vs Full Statement:

Here’s a comparison of the Bank of India Mini-Statement and Full Statement in a table:

Feature	Bank of India Mini-Statement	Bank of India Full Statement
Purpose	Provides a quick overview of recent transactions (last 3-5).	Offers a detailed record of all transactions for a specific period (e.g., month/year).
Access	Available via missed call, SMS banking, mobile banking, and internet banking.	Available at the branch or through internet/mobile banking.
Content	Includes date, amount, description of transactions, and account balance.	Includes all transactions (deposits, withdrawals, fees), along with account details (number, name, address).
Cost	Generally free of charge.	Free if accessed online; may incur a fee if obtained in person at the branch.

Common Issues and Troubleshooting Related to Bank of India Statement:

Here’s a breakdown of common issues related to Bank of India statements and how to address them in a table format:

Issue Category	Details	How to Address
1. Discrepancies and Unauthorised Transactions
Unrecognised Transactions	Transactions that were not authorised, potentially indicating fraud or errors.	Report to customer care or the fraud department immediately.
Incorrect Debits/Credits	Mistakes in recording transactions, leading to wrong account balances.	Contact the bank to correct the error.
Unauthorised Access	If the account is compromised, leading to unauthorised transactions.	Report the issue to the bank for investigation and resolution.
2. Access and Understanding the Statement
Difficulty Accessing Statements	Issues with accessing statements, either online or physically.	Reach out to customer service or visit the branch for assistance.
Lack of Clarity	Statements may be hard to understand due to complex terminology or concepts.	Contact the bank for clarification or request an easier format.
Incomplete Information	Missing transaction details or contact information on the statement.	Contact the bank to request the missing information.
3. Other Potential Issues
Late or Missing Statements	Delays or missing statements make it hard to track finances.	Notify the bank to investigate and resolve the issue.
Unclear Fee Structures	Hidden or unclear fees that lead to unexpected deductions.	Contact customer service for clarification on charges.
Unaddressed Grievances	Difficulty resolving complaints related to statements or banking services.	Use the bank’s grievance redressal mechanism or contact the Banking Ombudsman.
Non-adherence to Fair Practices	The bank is not following fair practices in its services, leading to customer dissatisfaction.	File a complaint with the bank or regulatory authorities.
Regulatory Issues	Non-compliance with regulatory changes (e.g., AML or data protection).	Raise concerns with the bank or the appropriate regulatory body.
Digital Banking Issues	Increased risk of online fraud due to digitisation.	Stay informed about security measures and report suspicious activity.

Customer Care Service related to Bank of India Statement:

For Bank of India customer care for statements, you can reach them via the following:

Contact Numbers:

Toll-free: 1800 103 1906, 1800 220 229
Chargeable: (022) 40919191
WhatsApp Number: +91 7997987601
NRI Helpline: +91 7969241100

Email Address:

Email: cgro.boi@bankofindia.co.in

Conclusion:

The Bank of India statement is a must-have to manage your finances. It keeps you informed about your transactions, whether you want to check your monthly expenditure or confirm your account for a loan. Rani's case illustrated how simple it is to work the system, whether you access your statement via internet banking, mobile applications, SMS, or even a missed call.

And, although most of the services, such as the monthly statement, are complimentary, other requests, such as a balance certificate or extra pages, incur small fees. So, always keep a check on your fees and make sure everything balances out. If you ever run into any problems, the customer care service is merely a phone call or a message away. Take charge of your finances with ease, and never fall behind on a detail!

FAQs related to Bank of India Statement:

Q1: Can I get a Bank of India statement from any branch?

Yes, you can visit any Bank of India branch to request a physical copy of your bank statement. Alternatively, use an ATM to generate a receipt of your last 10 transactions.

Q2: How long does it take to receive a Bank of India statement?

Bank of India eStatements are issued monthly, quarterly, or annually, matching the frequency of paper statements. Credit card statements are automatically generated monthly based on your chosen delivery preference.

Q3: What is a bank statement copy?

A bank statement copy is a summary of your account’s monthly transactions, including deposits and withdrawals. It is provided by the bank in paper or digital form, containing account details and transaction history.

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