Everything You Need to Know About Central Bank of India Statement – Download, Understand & Troubleshoot (2025)

The Central Bank of India's account statement services have transformed the commercial operations of Divyam, a furniture entrepreneur in Rae Bareli. He manages more than 100 monthly transactions and ensures precise tracking of ₹3,00,000 monthly revenue and ₹2,20,000 monthly expenses by using the Cent Mobile app and internet banking to rapidly access and download full statements. 

Divyam uses his bank statements to get real-time insights that help him spot spending trends, minimise overdraft fees (₹1,00,000 at 10% annually), and maximise cash flow. His savings grow by ₹28,800 a year thanks to the 3% annual interest his business account gets. He is able to maintain consistent business growth, enhance financial planning, and save ₹3,000 per month in fees thanks to these banking tools. 

How to Get a Central Bank of India Statement?

Online methods:

• Access the Central Bank of India’s Internet banking portal using your user ID and password.
• Go to the section mentioned ‘Accounts’ or ‘Accounts statement’.
• Choose the relevant account and mention the statement period.
• Opt for the PDF format and download the statement to your device.

Mobile Banking App:

• Download the Cent mobile app and log in with your user ID and password.
• Go to the ‘Account Statement’ feature.
• You need to select your account and a suitable time.
• Download the statement directly in PDF form.

Offline Methods:

Branch Visit:

• Visit your nearest Central Bank of India branch.
• Approach a bank representative and request your account statement for the desired period.
• Provide necessary identification and account details for verification.
• Receive a printed copy of your account statement.

ATM:

• You can use your debit card at a Central Bank of India ATM.
• You need to choose ‘Mini Statement’ to view recent transactions or ‘Account Statement’ if available.
• The ATM may provide a printed slip with your recent transaction details.

Steps to Download the Central Bank of India Statement Online

Step 1: Open Google Chrome and search for "Central Bank of India." The official website should appear at the top of the search results.

Step 2: Click on the official website link. Scroll down and look for the "Internet Banking" option. Click on it.

Step 3: You will be directed to the login page. Under "Personal Banking," click on the option to log in. Enter your User ID, password, CAPTCHA, and click on "Proceed."

Step 4: A One-Time Password (OTP) will be sent to the mobile number registered with your bank account. Enter the OTP and click on "Proceed."

Step 5: A new page will appear with your account details. Below the account number, click on "View Details." Your account details will be displayed on the screen.

Step 6: Scroll down to the bottom of the page, where you will see the option for "Statement of Account." Click on it and then select the account type.

Step 7: The transaction history interface will appear. Click on the "Format Type" dropdown menu, and a pop-up will display various options: "Display on Screen," "PDF," "Microsoft Excel," and "Text."

Step 8: Choose the "PDF" option if you want to download your statement. Then, click on "Transaction For," and two options will appear: "Current Period" and "Specified Period."

Step 9: Select your preferred option, either "Current Period" or "Specified Period," and then click "Submit." Your account statement will be downloaded to your phone.

Step 10: The downloaded account statement in PDF format will include your branch name, your name, your address, and a detailed history of all your transactions from the date you opened your account or made transactions, up to the current date.

Understanding the Central Bank of India Statement

Account Details:

Account Holder’s Information: Your full name and registered address.

• Account Number: A unique identifier for your bank account.
  
  
• Branch Details: The name and address of the branch where your account is held.
  
  
• Account Type: You need to mention whether it’s a savings account, a current account, or another type of account.
  
  
• Statement Period: The duration for which the transactions are listed.

Transaction History: 

• Date: The date on which each transaction was processed.
  
  
• Description: Details about the transaction, such as the payee’s name, cheque number, or transaction type (e.g., ATM withdrawal, fund transfer).
  
  
• Withdrawals/Debit: Amounts deducted from your account.
  
  
• Balance: The running account balance after each transaction.

Available Balance:

• Total Balance: The total funds in your account at the end of the statement period.
• Available Balance: The funds accessible for withdrawal, which may differ from the total balance due to holds or pending transactions.

Charges and Deductions: 

Service Charges: Fees levied for account maintenance, SMS alerts, or other banking services.

Example: Suppose your bank charges a monthly service fee of ₹200 for account maintenance and ₹10 per SMS alert.

• If you receive 5 SMS alerts in a month, the total cost would be:
   5 alerts × ₹10 = ₹50
  
  
• Total monthly service charges:
   ₹200 (service fee) + ₹50 (SMS alerts) = ₹250

Transaction Fees: Charges for specific transactions, such as ATM withdrawals beyond the free limit or NEFT/RTGS transfers.

Example: Suppose your bank allows 3 free ATM withdrawals per month, and each subsequent withdrawal is charged ₹20.

• If you make 5 ATM withdrawals in a month, the extra 2 withdrawals would incur charges:
   2 withdrawals × ₹20 = ₹40
  
  

• NEFT/RTGS transfer fees: Suppose the fee for an NEFT transfer is ₹15 per transaction.

  
  

• If you make 3 NEFT transfers in a month, the total transaction fee would be:
   3 transfers × ₹15 = ₹45
  
  
• Total transaction charges:
   ₹40 (extra ATM withdrawals) + ₹45 (NEFT transfers) = ₹85

Penalties: Deductions for not maintaining the required minimum balance or for cheque bounces.

Example: Suppose your bank requires you to maintain a minimum balance of ₹5,000 in your savings account. If the balance falls below this threshold, the penalty is ₹250 per month.

• If your balance drops to ₹3,000 for the month, you would incur a ₹250 penalty.
  
  
• If you issue a cheque for ₹20,000, but your account balance is insufficient, your bank may charge a ₹500 penalty for a bounced cheque.

Central Bank of India Mini Statement vs. Full Statement

The Mini Statement and the Full Statement are the two main account statement types that the Central Bank of India provides to its consumers to assist them in keeping track of their financial transactions.

Mini Statement:

It shows the previous three to ten transactions, giving you an overview of your recent account activity. 

Access Methods:

• Missed Call Service: Dial 9555144441 from your registered mobile number. The call will disconnect automatically, and you will receive an SMS containing your recent transaction details.
  
  
• SMS Banking: Send an SMS in the format LATRAN <MPIN> to 9967533228 from your registered mobile number to receive your mini statement via SMS.
  
  
• Mobile Banking App (Cent eeZ Mobile): You need to log in to the app along with your user ID and password, and then look for the ‘Accounts’ section, and select ‘Recent Transactions’ to view your mini statements.
  
  
• ATM: Insert your debit card into a Central Bank of India ATM, enter your PIN, and select the ‘Mini Statement’ option to print a receipt of your recent transactions.

Full Statement:

It provides a full record of all transactions within a specified period, including detailed information about each transaction.

Access Methods:

• Internet Banking: You need to log in to the Central Bank of India’s Internet banking website, and go to the ‘Accounts’ section, select ‘Account Statement.’ You need to choose the date range and download the statement in PDF format.
  
  
• Mobile Banking App: After logging in to your Cent eeZ mobile app, go to the ‘Accounts’ section, choose ‘Account Statement,’ select the account and date range, and download the statement.
  
  
• Branch Visit: Visit your home branch, fill out a request form specifying the period for which you need the statement, and collect the printed statement from the bank staff.

Key Difference:

• Detail Level: A mini statement provides a snapshot of recent transactions, whereas a full statement offers an exhaustive record for a selected timeframe.
  
  
• Access convenience: Mini statements are appropriate for instant transaction inspections because they are easily accessible through ATMs and mobile devices. You can access full statements with complete information by visiting a branch, using mobile apps, or using online banking. 

Central Bank of India Statement Common Issues & Troubleshooting

It can be difficult to encounter problems with the online banking services provided by the Central Bank of India. The following lists typical issues along with the corresponding troubleshooting procedures: 

Forgot Login Credentials for Internet Banking:

Forgot Password (Online Password Reset):

• Visit the Central Bank of India Internet Banking login page.
• Click on the 'Online Password' link.
• Enter your User ID and registered mobile number (preceded by country code 91, e.g., 919XXXXXXXXX).
• Click 'Generate' and then 'Next'.
• A One-Time Password (OTP) will be sent to your registered mobile number. This OTP is valid for 3 minutes.
• Use the OTP to log in and quickly change your password.
• For detailed instructions, refer to the Internet Banking FAQs.

Forgot User ID:

Your User ID is typically provided during the registration process. If you've misplaced it:

• Contact your home branch for assistance.
• Alternatively, reach out to the bank's customer service for guidance.

Unable to Download the Account Statement:

Using Internet Banking (Troubleshooting Steps):

• Ensure a stable internet connection.
• Disable any pop-up blockers, as they might prevent the download window from appearing.
• If issues persist, try accessing the portal using a different web browser.

Not Receiving Email Statements (Activating Email Statements):

• Visit your home branch to register your email address.
• Log in to the Cent Mobile Banking app.
• Go to the 'Service Request' section.
• Select your account number and specify the statement period (e.g., monthly or yearly).
• Submit the request to activate e-statements.
• Detailed steps are available here.

Troubleshooting Non-Receipt of Email Statements:

• Check your email’s spam or junk folder.
• You need to ensure your email inbox isn’t full, preventing new messages.
• Verify that the bank has your correct and updated email address.

Conclusion

The Central Bank of India provides several practical ways to view your account statements, such as Missed Call services, Internet Banking, and mobile banking applications like M-Passbook. These choices ensure safe and effective access to your financial data while meeting a variety of client needs. Please check the Central Bank of India's official website for additional information.

Frequently Asked Questions Related to Central Bank of India Statement

Q. How to check my Central Bank of India (CBI) last 3/6 months statement?

You can view or download a three- or six-month statement online by logging into CBI Internet banking. Additionally, you can view three or six months' worth of account statements from your phone by installing the CBI mPassbook app.

Q. I don’t have my Central Bank of India account Passbook, check account (statement), or transaction details.

Installing and activating your account will allow you to check your statement online via the Cent mPassbook app, which can be found on the Play Store. If you have access to net banking, you can also see your statement by logging in to online banking.

Q. How to get the CBI account statement in PDF format?

You can read and download your account statement online via the Central Bank of India's net banking service. By logging into Net Banking, you can download your information in PDF format.

Q. What are the steps to download the Central Bank of India statement?

To download your account statement from the Central Bank of India, visit the official website and select "Internet Banking." Log in using your User ID, password, CAPTCHA, and enter the OTP sent to your registered mobile number. 

After logging in, go to "View Details" under your account, select "Statement of Account," choose the account type and period (Current or Specified), set the format to PDF, and click "Submit" to download your statement with personal, branch, and transaction details.

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