By continuing, you agree to LoansJagat's Credit Report Terms of Use, Terms and Conditions, Privacy Policy, and authorize contact via Call, SMS, Email, or WhatsApp
Disclaimer: The information published on LoansJagat is intended for general informational and educational purposes only and should not be considered financial, legal, or investment advice. Interest rates, loan terms, statistics, and other data may change over time and may vary by lender or source. Please verify the latest information and consult a qualified financial advisor or the respective Bank/NBFC before making any financial decisions.
Subscribe Now
About the author
Vaishnavi kale
Vaishnavi is a Financial Content Writer at LoansJagat. She holds a B.Sc. and an M.Sc. She has experience in writing SEO-focused content across finance, digital marketing, education, and Ayurveda. Before joining LoansJagat, she worked with digital marketing agencies serving fintech clients and quick-commerce brands like Zepto and blinkit. At LoansJagat, Vaishnavi writes on banking, loans, personal finance, and insurance. Her work involves researching financial topics, understanding user search intent, and creating content that is clear and accurate. She has experience in SEO content writing, keyword research, content optimisation, and AEO. She enjoys simplifying complex topics into practical information that readers can easily understand and use. She believes that well-researched and reliable content plays an important role in helping people make informed financial decisions.
Related Blog Post
Simplify All Your Loans Into One Affordable EMI
Customers Served
Debt Consolidated
1200+ Reviews
Locations in India
Club all Loans & Credit Card Bills into Single EMI
Quick Apply Loan
Consolidate your debts into one easy EMI.
Takes less than 2 minutes. No paperwork.
10 Lakhs+
Trusted Customers
2000 Cr+
Loans Disbursed
4.7/5
Google Reviews
50+
Banks & NBFCs Offers
Amazon Pay ICICI credit card is a co-branded card. It is free and allows you to earn cashback on daily payments. If you have some queries related to this card you can contact 1800 1080 toll free number. Other than this there are channels like email and WhatsApp which helps you to resolve your card related issue.
Amazon Pay ICICI credit card customer care number isn't the only way by which you can solve your card related queries. Here are some other ways.
To use online portals or websites you need to have bank credentials.
You can use 1800 1080 to resolve Amazon Pay ICICI Credit Card-related queries. This toll-free number is available 24/7. When you call this number, you can connect with ICICI Bank's credit card IVR system. You can talk to the customer care team for help with different card-related issues.
When you want to contact customer care service, it is important to know about its timing.
Emergency Services: You can report lost or stolen cards and unauthorised transactions by contacting the customer care number. This number is available 24/7.
General Queries & Customer Support: If you want to know about billing, service requests, and other general queries, you can contact customer care during the bank's standard service hours.
IVR & Digital Services: You can use digital services like NetBanking and the iMobile Pay app 24/7.
There are different ways by which you can contact Amazon Pay ICICI Credit Card customer care service. Here are those methods:
Follow the steps below to get assistance via phone:
You can get help through NetBanking too. Here are the steps.
You can get help from Mobile Banking too.
You can SMS on 5676766 or 9215676766 for following services:
Another way to contact customer care is by email. You can send mail to customer.care@icicibank.com
In the main, you should mention only the last 4 digits of your credit card, your registered mobile number, and details of your issue.
You can use Amazon Pay ICICI credit card customer care channels for the following things:
If you have lost your card or it has been stolen, you can call 1800 1080. Then choose card blocking options. You can also use the iMobile Pay app for blocking cards.
if you accidentally lose your Credit Card or it has been stolen, you should immediately block your card through the imobile app. Block your Credit Card through the following steps:
Step 1: Log in to the ICICI Bank imobile app with mPIN. You can also login Internet Banking with User ID and Password.
Step 2: Tap on ‘Cards and Forex’ and select your card.
Step 3: Now you can scroll down and tap on the option, ‘Block Card’.
Step 4: Fill the form and select the card that you wish to block. Then Select the type of block: ‘Permanent’ or ‘Temporary’.
Now you can select the appropriate reason for blocking your card and tap on ‘Proceed’.
Step 5: You’ll get the message that your Credit Card has been blocked
You can contact National Cyber Crime Portal at cybercrime.gov.in or call the helpline on 1930 if you are a victim of fraud. You can also call the ICICI Bank’s helpline on 1800 2662.
Follow these steps for reporting unauthorised transactions:
iMobile
Internet Banking
You can also call the ICICI Bank helpline on 1800 2662.
You should always report unauthorised transactions immediately. The longer the time taken to notify the Bank, the higher will be the risk of loss to you and to the Bank.
You can check your outstanding balance, minimum amount due, and payment due dates. There are different channels like the iMobile Pay app, NetBanking, and ICICI WhatsApp Banking for this work.
You can check your credit limit through the iMobile Pay app or NetBanking, both channels. You can also contact customer care at 1800 1080 if you want to ask about a possible credit limit increase.
There are different ways to activate your credit card PIN. You can generate your PIN via call, ATM, iMobile app, and net Banking. For example:
Similarly, you can generate PIN through various channels.
If your issue is not resolved through regular customer care, you can register a formal complaint:
For your Amazon Pay ICICI card-related problems, you should first contact customer care service. Either call 1800 1080 or send a complaint to
customer.care@icicibank.com
If you do not get any response from the customer care service team, you can go to the Head of Customer Service.
If your problem isn't solved in customer care service, you can directly raise your complaint through the ICICI grievance process.
If your problem isn't solved by the “Head of Customer Service”. You can escalate it to the Principal Nodal Officer of ICICI Bank.
If customer care service channels are not able to solve your credit card-related problems, then you have to raise your complaint to the RBI Integrated Ombudsman through the RBI Complaint Management System. Before that, you need to wait for 30 days.
There are many NRI and international cardholders. They can use the following numbers to contact ICICI Bank:
If you are facing any problem while using a credit card, you need to contact the customer care number. But before that, keep the following information:
When you use
Amazon Pay ICICI Credit Card, you may face problems or want any assistance; you don't need to visit the bank always. You can solve card-related issues via the customer care number. Here are problems that you can solve.
For all the above issues, you can use customer care services.
If you are contacting the Amazon Pay ICICI Bank customer care number, you should be careful and follow safety guidelines. You should always contact through official sources.
Amazon Pay ICICI Credit Card customers are used for any query or issue that you face while using the card. There are various ways, like NetBanking, iMobile Pay, email, and WhatsApp banking, which can be used instead of customer care numbers. You can block this card in case it is stolen or lost through these channels. You can also report unauthorised transactions, check bills, download statements, and manage PIN. If your problem is not resolved via customer support, you can follow ICICI Bank's grievance redressal process and escalate the complaint further when required. You should use only the official channels for the complaint or customer care support. Also, do not share OTP, PIN, CVV, password, or other confidential card details.
You do not need to pay any charges for joining Amazon Pay ICICI Bank Credit Card. For ATM withdrawals, you need to pay an interest rate of 3.75% per month on the withdrawn amount. Late payment charges are from ₹100 to ₹1,300, depending on the amount due.
You don't need to pay joining fees for the Amazon Pay ICICI Bank Credit Card. Also, you don't need to have limited earnings. If you purchase products on Amazon.in using this card, you can earn 5% reward points as an Amazon Prime member and 3% reward points as a non-Prime member. You can also earn 2% reward points when you use the card through Amazon Pay at more than 100 Amazon Pay partner merchants.
Yes, you can apply for an add-on card. You need to log in to ICICI Bank's iMobile app, go to Cards & Forex, then choose Credit Cards and Get Plus Card (Add-on card). Now select the card for which you wish to apply for an add-on card, then enter the details of the applicant and submit. After this, the add-on card applicant will receive the consent form; you need to fill this form, complete the V-KYC, and submit.
You should wait for 7 days from the date of approval. If you have not received the card even after 7 days, you should call 1800 1080.
There are 3 options via which you can change the PIN for your credit card. Those 3 ways are the iMobile app, net banking, and the interactive voice response (IVR) system.
You can use Amazon Pay on partial or full payment of all Amazon and Amazon Pay purchases.
No, these earnings will only be transferred to the person's Amazon Account who is the owner of this account. If you have borrowed an Amazon Pay ICICI Bank Credit Card from another person and are using it for your transactions, the applicable Amazon Pay balance will not be added to your Amazon Account.
You need to pay for your purchase with an Amazon Pay partner website. Choose the option ‘Login and Pay with Amazon’ to earn 2% cashback on Amazon Pay partner sites.
If your complaint is not resolved via customer care service, then you should go for ICICI Bank's grievance-redressal process. Even here, if your problem remains unsolved, you can escalate this matter to the RBI ombudsman.
Yes, you can report this to customer care.
Global Number
