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Vaishnavi kale
Vaishnavi is a Financial Content Writer at LoansJagat. She holds a B.Sc. and an M.Sc. She has experience in writing SEO-focused content across finance, digital marketing, education, and Ayurveda. Before joining LoansJagat, she worked with digital marketing agencies serving fintech clients and quick-commerce brands like Zepto and blinkit. At LoansJagat, Vaishnavi writes on banking, loans, personal finance, and insurance. Her work involves researching financial topics, understanding user search intent, and creating content that is clear and accurate. She has experience in SEO content writing, keyword research, content optimisation, and AEO. She enjoys simplifying complex topics into practical information that readers can easily understand and use. She believes that well-researched and reliable content plays an important role in helping people make informed financial decisions.
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You can contact the customer care number +91 8698010101, if facing any problem related to the Bajaj Credit Card Customer Care. There are different types of credit cards and EMI cards in partnership with banks. For example, RBL Bank SuperCard, Bajaj Finserv DBS Bank Credit Card, and Bajaj Finserv Insta EMI Card. All these cards have different eligibility. Its features, and rewards are also different.
Key takeaways
Bajaj Finserv provides dedicated 24/7 customer care channels for its Insta EMI Card as well as its co-branded credit card partnerships with RBL Bank and DBS Bank.
There are different types of customer service contact details for bajaj Credit Card Customer Care. You can contact their customer care on different timings.
If having any credit card related issue, you can go for following methods to contact with customer care:
As you know, Bajaj Finserv offers different types of cards with its co-brands. All these cards have different customer care numbers.
Follow these steps for contacting:
Bajaj Finserv also offers a specific WhatsApp number that you can use for credit card services. You can get general account-related queries too.
Apart from the phone number and WhatsApp service, you can simply visit the official portal of Bajaj Finserv and get assistance. You can also visit the partner bank's online service platform.
This way you will receive a Service Request (SR) Number.
Apart from all the above methods, you can get assistance via different apps like:
Customer care numbers can help you to resolve different types of credit card-related problems. For example, you can block your card in case it is stolen or lost.
Lost or Stolen Card
In case your card is lost or stolen, if you want to report unauthorized transactions, or want to replace the card
Credit Card Statement/Credit Card Bill
You can request a monthly statement, resolve billing issues, and check payment dues.
Card Activation/PIN
You can generate or change your PIN.
Account Details Update: You can update your registered email ID, residential address, or billing preferences.
If you contact the customer care number but your issue still isn't resolved, you can go for a grievance escalation process.
Step-1: Customer Service Desk
Step-2: Grievance Redressal Officer (GRO)
Step-3: Principal Nodal Officer (PNO)
You can get help from the above contact methods to solve your queries. But it's useful only in India. If you are someone who is out of India, you can simply use the following international contact numbers:\
To get faster help and quick verification when contacting customer support, keep the following details ready before calling, chatting, or raising a service request:
support to protect yourself from phishing, fraud, and fake customer care accounts. Follow these simple safety tips:
You can directly call the customer care number+91 86980 10101 for card-related issues. Other than customer care numbers, there are different ways that you can use to resolve your problems. These methods involve WhatsApp support, online portals, and mobile apps.
No matter if you want card blocking, report unauthorized transactions, or check statements, you can use these methods for every problem. In case your problem isn't solved via customer care service, there is another way. You can follow the grievance redressal process. You should keep service requests (SR) or complaint reference numbers safe.
After complaining, you should keep the Service Request (SR) or complaint reference number safe.
There are different ways like customer care number, WhatsApp banking, and online portal for resolving your card-related issues. First, you should contact them. Even then, if your problem isn't solved, you can simply follow the grievance redressal process. Here too you can start from the first level. If your problem isn't solved there, you can complain at the second level.
If you don't want to call the customer care number, there are other ways via which you can escalate the matter. You can complain on mobile apps or online portals.
When you file a Bajaj credit card complaint, you should have account or card details. Also keep a registered mobile number. Clearly mention your problem and then keep your previous service request number available.
Normally, it doesn't happen. The grievance process works as a staged process. First, you need to register or try to solve your problem via customer care service. If your problem isn't resolved, you can go to the grievance redressal process. You should keep your service request number before approaching grievance redressal.
If you register your complaint and it isn't solved after the Grievance Redressal Officer review. You can escalate this matter to the Principal Nodal Officer (PNO). But you should keep the Service Request (SR) or complaint reference number safe.
The time taken totally depends on the type of request. If your issue is related to regular banking services and account related, it can be resolved within 48 hours to 7 business days. If your complaint is complex, you should contact level - 1 support team which can take around 7 to 10 business days to check and resolve the issue. You can also go to the Grievance Redressal Officer (GRO) if problem isn't solved.
If you receive a suspicious call or message which is claiming to be from Bajaj Finserv, first you should not share your OTPs, PINs, passwords or other confidential information. You can call at +91 86980 10101 and report fraud.
No, both are different. If you want to register an issue related to the Bajaj Finance card, you can contact +91 86980 10101. This helpline is open 24x7 for IVR; representatives available 9:00 AM to 9:00 PM. You can also contact via email ID Support: wecare@bajajfinserv.in but if you have another partner credit card, you can contact the related bank customer care number.
Yes, you can, but this is the last stage. First, you have to register your complaint on an official customer care service channel like a customer care number or online methods. If your problem isn't solved, you can go for grievance redressal. There are three stages. Even if your problem isn't resolved here, then you can go to the RBI ombudsman.
Yes, it makes your verification easy because your mobile number is already registered. If you call from another number, you need to keep your customer ID and account related information.
