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Ananya Shrivastava
Ananya Shrivastava is a Content Writer at LoansJagat, specialising in finance-focused news, blogs, and long-form articles on Indian markets, RBI policy, personal finance, and lending. She has authored over 450 blogs and 250 news pieces, combining technical knowledge with rigorous research to simplify complex financial concepts into clear, engaging content. With a marketing-driven lens and sharp editorial judgment, she consistently achieves top Google rankings while ensuring every claim is backed by verified data.
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TVS Credit Services Limited, the NBFC most people think of when they search "TVS Credit Card," doesn't issue a traditional revolving credit card. It offers a credit line product called InstaCard, alongside vehicle and consumer loans. Dial 044 66 123456 on business days, Monday to Sunday, between 9 am and 7 pm, or use 1800 572 2121 in case it is your first loan request.
If you search for "tvs credit card customer care number," you definitely need help with your InstaCard, your two-wheeler loan or any other service of TVS Credit because TVS Credit Services Limited is an NBFC and not a bank providing regular credit card services.
This one's for TVS Credit customers across India who want the real, verified way to reach the company. We'll cover the actual customer care number, every contact channel available, how common issues get resolved, and the grievance escalation process, straight from TVS Credit's own site.
TVS Credit Services Limited is an NBFC offering loans for two-wheelers, used cars, tractors, business needs, and consumer durables, plus a credit line product called InstaCard.
TVS Credit describes itself as a leading NBFC built around flexible EMI options and quick loan approvals, not a bank issuing a traditional credit card with a revolving limit and a rewards program attached.
InstaCard works as a loan facility rather than an actual credit card, so if you're searching for a "TVS Credit Card," you're most likely thinking of InstaCard or some other loan account entirely.
Dial 044 66 123456 for general customer care queries from Monday through Sunday, 9 am to 7 pm. Dial 1800 572 2121 in case you want to apply for a loan.
1800 572 2121 is for new loan applications, whereas 044 66 123456 is for existing customer care and NOC applications.
Phone support runs Monday to Sunday, 9 am to 7 pm, while TIA, the company's virtual assistant, stays online 24/7 for instant queries.
TIA handles common questions instantly, any time of day, even well outside the standard 9 am to 7 pm phone window. Anything TIA can't sort out, or something specific to your account that needs a real person, calling during standard support hours remains your best bet.
Phone, the customer portal, the TVS Credit Saathi app, email, and WhatsApp are the ways to contact TVS Credit card customer care:
Call 044 66 123456 for existing customer support, or 1800 572 2121 for new loan enquiries, both confirmed directly on TVS Credit's website.
Submit service requests right there.
Update your mobile number, check your account, or submit requests directly through the app.
Write to helpdesk@tvscredit.com for any query or issue, as confirmed on TVS Credit's contact and grievance redressal pages.
Different situations call for different first steps, here's what actually works for each.
TVS Credit's own security alert warns that fraudsters have been misusing the company's name, and the advice is simple: never share personal information or send money to anyone claiming to represent TVS Credit. Spot a fake call? Report it right away by calling 1930, or through the Sanchar Saathi portal or app.
Call 044 66 123456 during standard hours, or just ask TIA, the 24/7 virtual assistant, for quick answers on common loan or InstaCard questions.
Finish repaying your loan, and TVS Credit's own FAQ page confirms the company processes the closure and mails a physical NOC to your registered address. Want to check on where things stand? Call 044 66 123456 or email helpdesk@tvscredit.com.
Per TVS Credit's own FAQ, you can update your registered mobile number through the Customer Portal, the TVS Credit Saathi app, a branch visit, or customer service, just be ready with any verification documents they ask for.
Run the numbers yourself using TVS Credit's online EMI calculator, or just call 044 66 123456 and ask a customer care executive for the exact figures on your specific account.
Start with helpdesk@tvscredit.com. TVS Credit's official grievance redressal page treats this as the first stop for any query or issue before it moves anywhere further.
Write to helpdesk@tvscredit.com, or call 044 66 123456, and lay out your account details and complaint clearly. Nothing sorted within 7 days? That's when it's time to escalate to the Grievance Redressal Officer. Whatever reference number they give you along the way, hold onto it, you'll want it if this needs to go further.
Complaint going nowhere through standard customer care? TVS Credit runs a 3 level escalation process, with the Reserve Bank of India sitting at the very end of that chain.
Per TVS Credit's own Grievance Redressal Officer page, if your first query to customer care hasn't been sorted within 7 days, reach out to the Grievance Redressal Officer, Mr Charandeep Singh Chawla, at gro@tvscredit.com or 7305963580, available Monday to Friday, 9:30 am to 6 pm. Still stuck after another 15 days? Push it up to the Principal Nodal Officer, Mr Balakalatharan K, at pno@tvscredit.com or 7845639629. And if 30 days pass with nothing resolved, you can take it to the Reserve Bank of India's Officer-in-Charge, since TVS Credit, as an NBFC, falls squarely under RBI's grievance framework.
Have your loan or InstaCard account number, registered mobile number, and relevant transaction details on hand before you call TVS Credit.
Here's the checklist:
*T&C Apply
Complaint reference number: For following up on anything already in progress.
Hold onto your complaint reference number and any correspondence too. You'll need it if things escalate to the Grievance Redressal Officer or RBI.
Reaching TVS Credit customer care really comes down to calling 044 66 123456 for existing account support, or 1800 572 2121 if it's a new loan you're asking about, both straight from the company's official site. Since TVS Credit works as an NBFC offering InstaCard and various loans rather than a traditional bank credit card, keep that in mind while searching for help. Standard complaint not going anywhere? Escalate through the Grievance Redressal Officer, then the Principal Nodal Officer, and finally the RBI if it's still unresolved.
044 66 123456 covers general customer support, Monday to Sunday, 9 am to 7 pm, while 1800 572 2121 handles new loan enquiries.
No, TVS Credit Services Limited is an NBFC offering InstaCard, a credit line facility, alongside various loans, not a standard revolving credit card.
Write to helpdesk@tvscredit.com for any query or issue tied to your account.
The virtual assistant TIA is available round the clock for instant query resolution, while phone support is available Monday to Sunday between 9 am and 7 pm.
Call 1930 right away, or report it through the Sanchar Saathi portal or app.
Escalate your complaint to the Grievance Redressal Officer at gro@tvscredit.com, Monday to Friday, 9:30 am to 6 pm.
Take it further to the Principal Nodal Officer, and if your issue is not resolved within 30 days, then escalate to RBI's Officer-in-Charge.
TVS Credit processes the closure and sends a physical copy of the NOC to your registered address. You can track the status through a call 044 66 123456.
Submit a request through the Customer Portal, the TVS Credit Saathi app, a branch visit, or customer service, along with whatever verification documents they ask for.
Use TVS Credit's online EMI calculator, or just call 044 66 123456 and ask a customer care executive directly.
