HomeLearning CenterCRGB Net Banking - Manage Your Chhattisgarh Rajya Gramin Bank Account Online
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LoansJagat Team

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09 Jan 2025

CRGB Net Banking - Manage Your Chhattisgarh Rajya Gramin Bank Account Online

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Anand is a small business owner from rural Chhattisgarh. With the easy and secure net banking from CRGB, he manages all his transactions, fund transfers, and balance enquiries on the go, saving time and helping his business grow. 


Just like Anand, 83% of Indian small businesses have started selling online in the past 5 years. Many of them are now focusing on social media presence building (35%) and online ad use (34%) to reach customers.


The net banking facility offered by CRGB helps business owners like Anand to be on top of the game and track deposits, withdrawals, and transactions in real time. He can access his financial information at any time, anywhere, through the CRGB mPassbook. CRGB's user-friendly interface and top-class security ensure smooth, hassle-free banking.


The digital banking service enables business owners to manage finances efficiently, much like Anand, who embraced the digital shift to grow his business. CRGB is indeed revolutionising the way small businesses function in the digital space.


What is a CRGB Bank?


Chhattisgarh Rajya Gramin Bank was formed in the year 2013. It was formed by merging Chhattisgarh Gramin Bank and its subsidiary banks, namely Surguja Kshetriya Gramin Bank and Durg Rajnandgaon Gramin Bank. Its head office is located in Raipur. 


It is a sponsored bank of the State Bank of India that has distributed shareholding among all its districts. CRGB has planned to rejuvenate rural economies through an excellent offering of banking services, satisfied clients, and consolidation growth in the regions.


Services Offered by CRGB Net Banking


Here's a table summarising the services offered by CRGB Net Banking

Service

Description

Access to Accounts

Customers can access their accounts anytime and from anywhere.

Fund Transfers

Customers can transfer funds between different banks or within the same bank.

Balance Inquiries

Customers can check their account balance easily.

Mini Statements

Customers can view mini-statements for their accounts.

Cheque Book Requests

Customers can request a new chequebook through net banking.

Cheque Stop Requests

Customers can request to stop a cheque using the net banking portal.


Benefits of using Chhattisgarh Rajya Gramin Bank Net Banking

  1. Access securely: The Internet banking platform of CRGB uses the latest technology that provides secured access without asking for PIN or OTP.

  2. Instant updates: The updates regarding all transactions, such as deposits, withdrawals, debits, and credits, are available in mPassbook.

  3. Easy-to-use interface: The mPassbook is an easy-to-use interface for users who have limited technical knowledge.

  4. Accessibility: With the help of a mobile, the mPassbook can be accessed from any place.

  5. Opening of Digital Accounts: Video KYC or instant Aadhaar-based authentication allows a customer to open a digital account.

  6. Transfer between Banks: Net banking facilitates transferring funds from one bank to another through NEFT or IMPS.

  7. Transfer within the Same Bank: Funds transfer within the same bank is possible through net banking.


How to Open a Zero Balance Chhattisgarh Rajya Gramin Bank Account

You will require the following documents to open an account: 

  • Proof of Identity: This includes a passport, PAN card, voter ID, driving license, or an identity card.
  • Proof of Address: A telephone bill, bank statement, electricity bill, ration card, or a letter from your employer is required for Proof of Address.
  • Photograph: Recent passport-size photo.


Eligibility criteria for opening savings accounts

  • Above the age of 18.
  • Must be an Indian citizen.


Here is the step-by-step process:

  1. Download the ‘DISA CRGB’ app from the Google Play Store or Apple Play Store.
  2. Install the application on your device.
  3. Open the app and agree to the terms and conditions.
  4. Click on ‘I Agree’.
  5. You can open two types of accounts: ‘Insta savings account’ and ‘Digital savings account’.
  6. Click on ‘OK’.
  7. Click on ‘I need a new bank account’.
  8. Enter your mobile number and click on ‘Submit’.
  9. Upload the required documents (like a photograph, signature, and Aadhaar card), and click on ‘Next’.
  10. Fill in all the details (like branch, first name, middle name, last name, DOB, gender, etc), and click on ‘Next’.
  11. Enter your email ID, monthly income, mobile number, Aadhaar card number, and address, and click on ‘Next’.
  12. Tick on all the services and click on ‘Verify’.
  13. Click on ‘Click here to start video KYC’ to complete your video KYC.
  14. You’ve successfully opened an account in Chhattisgarh Rajya Gramin Bank.


Please have the following documents ready with you for verification

  • Aadhar Card.
  • PAN Card.
  • Blank sheet of paper (for signature).


How to register for Chhattisgarh Rajya Gramin Bank Net Banking

  1. Visit the official website of CRGB.
  2. Click on ‘Internet Banking Registration’ 7th option in the navigation bar.
  3. On the next page, enter your CIF number and click on ‘Check’.
  4. Fill in the details (like account number, registered mobile number, DOB, Captcha), and click on ‘Submit’.
  5. Enter the OTP received on your registered mobile number and click on ‘Submit’.
  6. Create your username and password, and click on 'submit’.
  7. You’ve successfully registered in Chhattisgarh Rajya Gramin Bank Net Banking.


How to log into Chhattisgarh Rajya Gramin Bank Net Banking

  1. Visit the official website of CRGB Net Banking.
  2. Click on ‘Login’ under Retail for Retail banking or click on ‘Login’ under Corporate for Corporate Banking.
  3. Click on ‘Continue to login’ on the top right corner of the page.
  4. On the login page, enter your details (like username, password, and captcha) and click on ‘Login’.
  5. Set your profile password and security questions & answers, and click on ‘Submit’.
  6. Enter the OTP received on your registered mobile number and click on ‘Submit’.
  7. You’ve successfully logged into Chhattisgarh Rajya Gramin Bank Net Banking: 


Disclaimer: If you don't remember your USER ID, then call the customer care of Chhattisgarh Rajya Gramin Bank. Or, you can find the message when you register your account in the Chhattisgarh Rajya Gramin Bank. That message will contain your USER ID and password for login.

How to Reset Your Password for Chhattisgarh Rajya Gramin Bank Net Banking

  1. Visit the official website of CRGB Net Banking.
  2. Click on ‘Login’ under Retail for Retail Banking or click on ‘Login’ under Corporate for Corporate Banking.
  3. Click on ‘Continue to login’ on the top right corner of the page.
  4. On the login page, click on the ‘Forgot Password’ button.
  5. Fill in the details (like customer ID, and mobile number), and click on the ‘Submit’ button.
  6. You will receive an OTP on your registered mobile number.
  7. Enter the OTP received on your registered mobile number and click on ‘Proceed’.
  8. Create your new Login Password.

  • Or, to reset your password for Chhattisgarh Rajya Gramin Bank (CRGB) Net Banking, you can contact the branch admin and provide the required details. 

  • Or, you can also contact the CRGB corporate office by calling 1800-233-2300 or emailing care@cgbank.in.


How to transfer funds via Chhattisgarh Rajya Gramin Bank Net Banking

  1. Visit the official website of CRGB Net Banking.
  2. Log into Chhattisgarh Rajya Gramin Bank Net Banking (refer to the login steps above if needed).
  3. After logging in, click on ‘Payments/Transfer.’ It’s the 2nd option in the navigation bar.
  4. Select the ‘Fund Transfer’ option.
  5. Select the mode of transferring funds (NEFT/IMPS/RTGS).
  6. Select the beneficiary (If you have already added the beneficiary.)
  7. Fill in all the details and click on ‘Pay’.
  8. Enter your Transaction Password, and validate the details.
  9. A confirmation message will pop up on the screen.


How to Add Payee in Chhattisgarh Rajya Gramin Bank Net Banking

  1. Visit the official website of CRGB Net Banking.
  2. Log into Chhattisgarh Rajya Gramin Bank Net Banking (refer to the login steps above if needed).
  3. After logging in, click on ‘Payments/Transfer.’ It’s the 2nd option in the navigation bar.
  4. Select the ‘Manage Beneficiary’ option.
  5. Fill in the beneficiary details (like name, account number, IFSC Code).
  6. Click on the ‘Add Payee’ button.


Limits and Charges on transferring funds via Chhattisgarh Rajya Gramin Bank Net Banking

Here is the information about limits and charges on transferring funds via Chhattisgarh Rajya Gramin Bank Net Banking presented in a table:

Service

Amount Range

Charges

Method

NEFT (Transfer)

Up to ₹10,000

₹3.00

System

 

₹10,000 to ₹1,00,000

₹6.00

System

 

₹1,00,000 to ₹2,00,000

₹18.00

System

 

₹2,00,000 to ₹5,00,000

₹30.00

System

 

Above ₹5,00,000

₹50.00

System

 

Through Online/Mobile Banking

Nil

Online/Mobile Banking

RTGS

₹2,00,000 to ₹5,00,000

₹30.00

System

 

Above ₹5,00,000

₹50.00

System

 

Through Online/Mobile Banking

Nil

Online/Mobile Banking

IMPS

Up to ₹1,00,000

₹6.00

System

 

₹1,00,000 to ₹2,00,000

₹18.00

System

 

Through Online/Mobile Banking

Nil

Online/Mobile Banking


Keep the Following in Mind While Using Chhattisgarh Rajya Gramin Bank Net Banking


Here are the precautions to be followed while using Chhattisgarh Rajya Gramin Bank (CRGB) Net Banking:

  • Avoid Phishing: Do not act on any information received in terms of emails regarding your username or password or other credit card details. The respective banks will not ask for all that using emails or phones.

  • Don’t click on suspicious links. Never respond to any emails containing a hyperlink. Type out the URL by yourself in the address bar.

  • Check your emails carefully: Watch out for misspelt words or bad language. Any email that requests immediate action might be a phishing scam.

  • Create a Unique Username: Instead of just a password, create a unique username and passphrase.

  • Do Not Use Public Wi-Fi: Do not make bank transactions over public Wi-Fi connections that are unsecured.

  • Monitor Your Account Regularly: Check your account frequently from a secure location.

  • Stay current: Your software and security systems need to be updated.


How to check the Chhattisgarh Rajya Gramin Bank account balance online?

  • Give a missed call to 1800-233-2300 from the mobile number registered with your bank.
  • Or, send an email to care@cgbank.in with the subject "Regarding the balance enquiry."


How to activate mobile banking in Chhattisgarh Rajya Gramin Bank

  1. Download the ‘CRGB Mobile Banking’ app from the Google Play Store or Apple Play Store.
  2. Install the application on your device.
  3. Open the app and click on ‘Register’ under New User.
  4. Enter your mobile number, account number, captcha, agree to the terms and conditions, and click on ‘Register’.
  5. Enter the OTP received on your registered mobile number, and click on ‘Submit’.
  6. You’ve successfully registered in CRGB mobile banking.


Now, you can easily log into Chhattisgarh Rajya Gramin Bank’s app

  1. Download the ‘CRGB Mobile Banking’ app from the Google Play Store or Apple Play Store.
  2. Install the application on your device.
  3. Open the app and click on ‘Login’ under Existing User.
  4. Enter your MPIN.
  5. You’ve successfully logged into Chhattisgarh Rajya Gramin Bank’s app.


Facilities Offered by Chhattisgarh Rajya Gramin Bank Mobile Banking


Here's a table summarising the features of the Chhattisgarh Rajya Gramin Bank (CRGB) mobile banking app

Feature

Description

Fund Transfers

- Inter-bank and own account transfers

- NEFT, IMPS, and merchant payments

Balance Inquiries

Check your account balance

Mini Statements

View your account statement

Debit Card Management

- Hotlist your debit card

- Control your debit card limit

Green PIN Generation

Generate a Green PIN

 

How to avail services through SMS and call

  • Balance inquiry: Give a missed call to 1800-233-2300 from your registered mobile number.

  • Last 5 transactions: You can reach CRGB's corporate office at 1800-233-2300 or email care@cgbank.in.

  • Block ATM Card: Call CRGB's corporate office at 1800-233-2300 or email care@cgbank.in.

  • Check bank transactions on WhatsApp: To use WhatsApp banking with CRGB, send "Hi" to 9289221579.


Conclusion


CRGB's net banking transforms how small businesses like Anand's in a place of such rurality, like Chhattisgarh, manage finances. The easy access to fund transfer, balance enquiries, and real-time tracking through the secure, easy-to-use interface CRGB mPassbook empowers business owners to effectively grow their businesses. From transferring funds to checking balance or account management, CRGB has made banking easier. Digital banking helps businesses grow by boosting productivity and success. Making it easier to manage finances and stay organized, leading to better growth and efficiency.


FQAs related to Chhattisgarh Rajya Gramin Bank net banking


Q1: What are the transaction limits and charges for NEFT, RTGS, and IMPS?

The minimum amount for transactions is ₹2 lakh. The maximum limit for NEFT/RTGS/IMPS transfers is ₹10 lakh or ₹1 crore, depending on the customer type. On weekends and bank holidays, the maximum limit for NEFT/RTGS/IMPS transfers is ₹10 lakh or ₹50 lakh, depending on the customer type.


Q2: What is the daily UPI transaction limit?

The standard peer-to-peer payment transaction limit on UPI is ₹1 lakh. However, individual banks may increase their limits to levels that can range from ₹5,000 up to ₹1 lakh or more according to the individual banks' respective rules and regulations.


Q3: How can I check my Chhattisgarh Rajya Gramin Bank account balance?

To get an account balance through Chhattisgarh Rajya Gramin Bank, a customer has to keep his or her mobile number registered with the bank. After getting this done, they can make a missed call to 1800-233-2300 with their registered mobile number. Then the account balance of the account is sent shortly thereafter.

 

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We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?

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